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Peoria Ford

Peoria, AZ

4.1
1,021 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again. Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website. Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more. Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs. When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area. Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
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9130 W Bell Rd

Peoria, AZ

85382

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Showing 1,021 reviews

March 28, 2017

SUPER NICE PEOPLE AND ALWAYS A GOOD TIME BUYING A NEW CAR . THANK YOU RON AND CORRY, I KNOW I MUST HAVE BEEN MAKING YOU BOTH CRAZY ON TEST DRIVING SO MANY MUSTANGS BEFORE MAKING UP MY MIND . BUT YOU NEVER COMPL More

by USABLU7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RON AND CORRY
Mar 30, 2017 -

Peoria Ford responded

Hi, and thank you so much for leaving us a review. We are very happy to hear that you had a fantastic purchase experience with us! Please let us know if there's anything else we can do to assist you in the future. Thank you for choosing Peoria Ford!

March 27, 2017

Deceptive and dishonest Incompetence not. These are very professional and methodical ripoff artists. The only service they have is to themselves. I contacted internet s More

by Scottsdalefishman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tessie Wilson,Pat Hickey, Nikki Van Doran
Apr 10, 2017 -

Peoria Ford responded

We are sorry to hear that your recent sales experience with us left you frustrated. We would like to speak with you to get some additional details on who you worked with and what happened as we’re not able to identify you or your vehicle by this screenname. At your earliest convenience, please contact Beverly Woodhull at 623-977-8888.

March 24, 2017

Great car and a great price Tom and Andrew were very nice and helpful which was important because there was a glitch with final closure due to some sort of computer malfunction. More

by Cars are me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Jones
Mar 30, 2017 -

Peoria Ford responded

Hi there, and thank you for leaving us a review. We could not be more pleased to hear that Tom and Andrew made sure that you had a fantastic experience working with us here. We hope we have the opportunity to work with you again in the future. Thanks for choosing Peoria Ford!

Mar 30, 2017 -

Peoria Ford responded

Hi there, and thank you for leaving us a review. We could not be more pleased to hear that Tom and Andrew made sure that you had a fantastic experience working with us here. We hope we have the opportunity to work with you again in the future. Thanks for choosing Peoria Ford!

March 24, 2017

Ignorant sales team once you write off your check The sales team promised you great service and moon and stars before the sale. Unfortunately, the new truck came with little paint chip and was not det More

by Peter Chon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe McMurray
Mar 30, 2017 -

Peoria Ford responded

Peter, we are so sorry to hear that you are not satisfied with your recent post-purchase experience. We want to make this right for you. At your earliest convenience, please reach out to Beverly Woodhull at 623-977-8888.

March 23, 2017

Full of it! Purchased a car and was told a week later i would have to put an extra 5k down or return the car. In the beginning they sold the car for 7k over the s More

by John RUFFIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nikki Van Doran
Mar 30, 2017 -

Peoria Ford responded

John, we are so sorry to hear about your negative experience with us here at Peoria Ford. We never want a customer to feel like we aren't doing everything in our power to make sure they get the best financing possible. At your earliest convenience, please contact Beverly Woodhull at 623-977-8888.

March 20, 2017

Best buying experience ever! I was bless to heve TJ Lock as my sales guy. Met some very wonderful new friends. Just a very wonderful experience and great people. More

by Genia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrin Lock
Mar 30, 2017 -

Peoria Ford responded

Hi there, Genia! Thank you so much for taking the time to leave us a review. We are thrilled to hear that TK was able to make your experience wonderful. Thank you for choosing Peoria Ford!

March 17, 2017

Purchase vehicle Mike Roush was patient and extremely nice to work with. I would recommend Mike as a sales person to others. He is a keeper Thanks my mother was v More

by Wisco_kid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rousch
Mar 30, 2017 -

Peoria Ford responded

Hello! Thank you for the review! Mike and our entire team at Peoria Ford were happy to help you during your car buying experience.

March 14, 2017

Did they actually do anything they said the would? Took the F150 in for an oil change, tire rotation. I booked the appointment online for 11am. I arrived at 11am told them that I had a reservation an More

by saluki100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Martin Torres
March 13, 2017

Best Car Buying Experience Ever We could not have asked for a better experience. All the people that we dealt with were very professional and most considerate. They made our car buy More

by ford 150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Hubler
Mar 18, 2017 -

Peoria Ford responded

Hi, and thank you for leaving us a review. Our goal is to make purchasing a vehicle as hassle-free as possible, and we are beyond pleased to hear that we were able to do that for you. Thank you for choosing Peoria Ford!

March 12, 2017

Lies and liers Got an add in the mail. Said they would pay up to 100% of 3 very specific cars because they were "dangerously low" of used inventory. 2015 Ford focus More

by Richard Benham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris sales manager, John sales manager, finance team
Mar 18, 2017 -

Peoria Ford responded

Richard, we are so sorry to hear that you are not happy with your sales experience. Our intention is to never make a customer feel like we are deceiving them. At your earliest convenience, please reach out to Beverly Woodhull at 623-977-8888.

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