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Peoria Ford
Peoria, AZ
1,021 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again.
Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website.
Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more.
Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs.
When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area.
Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,021 reviews
May 31, 2017
Minor molding repair Had a 7am appt for minor Repair and was told would be completed by noon. It's now 2pm and still waiting. 2nd time in a row had problem with bad servic Had a 7am appt for minor Repair and was told would be completed by noon. It's now 2pm and still waiting. 2nd time in a row had problem with bad service from Robert More
by Fordguyron
Employees Worked With
Robert
May 26, 2017
Pat hickey Had a good experience got me financed on a truck when other dealerships couldn't the salesman was awesome Patrick hickey was hilarious all-around grea Had a good experience got me financed on a truck when other dealerships couldn't the salesman was awesome Patrick hickey was hilarious all-around great experience More
by Fattys
Employees Worked With
Pat hickey
May 25, 2017
Best place to buy a car in the valley. Great sales people. A wounderfull experience buying a new car. Everyone was very helpful and showed professional expertise, throughout the process. I will continue to do A wounderfull experience buying a new car. Everyone was very helpful and showed professional expertise, throughout the process. I will continue to do buissnes with them in the future. More
by Sunshine 7
Employees Worked With
Ron Mendyka, and Beverly Woodhull.
May 22, 2017
"Outstanding experience" My sales person Jay Perez is the primary reason I purchased our new 2017 Explorer. I stopped by on Friday, 5/19/17, on my way home after leaving anoth My sales person Jay Perez is the primary reason I purchased our new 2017 Explorer. I stopped by on Friday, 5/19/17, on my way home after leaving another dealer who lied about their car deal earlier in the day. I met Jay Perez (sales) upon arrival and we talked for a while before eventually leaving on Friday. When I went to leave, there was no pressure to stay, merely a thank you for stopping to visit Peoria Ford. Because of the way he handled our interaction that day, I decided to go back in on Saturday, 5/20/17, with my wife so we could talk seriously about a vehicle. Jay was easy to deal with, straight forward, I felt he was honest and appreciated the way he approached the entire process. I would recommend Jay Perez to anyone interested in buying a Peoria Ford product and I will recommend him to my friends when the opportunity presents itself. I would also like to recognize the General Sales Manager Robert "Bobby" Brown who was also instrumental in us purchasing our new car. He read his audience well (me/wife), our interaction was great and it was a pleasure dealing with him. He has some serious people skills. Last, Finance Manager Matt Stewart. He did another outstanding job of processing our paperwork quickly, explaining our service contract, etc. My wife and I actually (I know, hard to believe) enjoyed the people involved in our new car buying experience. Surprise!! Surprise!! As a point of reference, we were cash customers so we could have gone anywhere to purchase our new vehicle. If I was ever in the market for a new vehicle again, Peoria Ford would be my first stop. Now, let's hope the Service Department can hold up their end of the deal when called upon. We are happy with our new car and believe we purchased at a fair price. It was a win/win from our perspective. Thank you Peoria Ford Sales Team. Regards, Don and Barb McDuffee More
by Hayley
Employees Worked With
all are listed above in commentary other than the ladies who walked around the car before we left the dealer. Sorry, don't know their names. They were very nice.
May 13, 2017
Excellent job The experience of buying this automobile was very satisfying, there was no pressure, they kept you well informed on what had happened and what the ne The experience of buying this automobile was very satisfying, there was no pressure, they kept you well informed on what had happened and what the next step was going to be.Tony, was the sales person, he was new to the floor. I hope that him being able to sell this auto was a good experience for him and will help him in future sales! More
by Escape,59
Employees Worked With
Tony, Cory,and others, Nikki Van Doran
May 08, 2017
Great people, great financing, great deal. One of the best deals I have had in a long time, had several people ho helped us on the way. I have already recommended several people to Peoria Ford One of the best deals I have had in a long time, had several people ho helped us on the way. I have already recommended several people to Peoria Ford and will continue to do so More
by Frank Scherer
Employees Worked With
Josh, Al, Joe Matt, and the General Manager., Nikki Van Doran
May 08, 2017
AWESOME Very good and friendly service. Love the deal I got and of course the Car too!!! A Silver Ford Fiesta Hatch Back!!! Would recommend to everyone. Very good and friendly service. Love the deal I got and of course the Car too!!! A Silver Ford Fiesta Hatch Back!!! Would recommend to everyone. More
by Kelly Valenzuela
Employees Worked With
Laura Green
May 07, 2017
Best Car Buying Experience! I used to work at Peoria Ford and when my boyfriend was looking to buy a car I knew that was the place to go. Other dealers told him he needed 3k down I used to work at Peoria Ford and when my boyfriend was looking to buy a car I knew that was the place to go. Other dealers told him he needed 3k down, Peoria Ford had him leave with a 2014 Ford Escape with ZERO down. My friend Tessie Wilson was his salesperson and Gary Shand worked the deal. Eric in finance was great as well, no pressure and no salesman BS. More
by Amanda Dietterick
Employees Worked With
Tessie Wilson Gary Shand
May 06, 2017
Great attention to our needs and requests The sales personnel were not high pressure at all. They were interested in getting us the vehicle that met our needs and desires for equipment in our The sales personnel were not high pressure at all. They were interested in getting us the vehicle that met our needs and desires for equipment in our new vehicle. More
by Ford F150
Employees Worked With
Pete and tyler
May 05, 2017
New car Nice people,patient,try to give you What you ask for withen reason,Everyone greets you and introduces their selves.Trys hard to work with your situati Nice people,patient,try to give you What you ask for withen reason,Everyone greets you and introduces their selves.Trys hard to work with your situation. More
by Kathy Bracamonte
Employees Worked With
Juan Stewart,Cory,Mark,Jameison
