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Peoria Ford

Peoria, AZ

4.1
1,020 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again. Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website. Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more. Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs. When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area. Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
Contact Dealership

9130 W Bell Rd

Peoria, AZ

85382

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Showing 1,020 reviews

August 27, 2024

I don't typically use the service center but the few experiences I have had have been great. More

by VICKI.WOLFF
Recommend Dealer
Yes
Employees Worked With
Chris Terzich
August 27, 2024

Logan Roberts is great. I’ve been working with him for a few years now. He has become more like a friend than a Service Advisor. He is attentive, and genuinely takes time to More

by ENIELSEN426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Roberts
August 27, 2024

Peoria Ford is the best dealership in the valley. Pat Hickey and his crew can never do wrong! More

by TANNER PIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Hickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Hickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dillon Kopecky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Meinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe McMurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

They Kept our car for over 5 days and still no answer as to our 2 different repair needs. No one even called our warranty company to at least see if it’s covered. Basically didn’t keep their word and lack o More

by SHEPHERDES71
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blake Gidney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny service dept
Sep 12, 2024 -

Peoria Ford responded

We understand how frustrating it must have been to experience such delays and communication issues. Your time and trust are important to us, and it's clear we fell short in keeping you informed and delivering the service you expected. For a more thorough review of your situation, please reach out to Claude Chiles, our Service Director, at 623-523-6180. He is ready to discuss this further and ensure your concerns are properly addressed.

August 26, 2024

It’s always a pleasure when I get Mark to get me through my service. More

by TOTALBERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in service
August 26, 2024

I recently had the pleasure of purchasing my truck from this dealership and I couldn't be happier with my experience. From the moment I walked in I was greeted by friendly and knowledgeable staff! They wer More

by o.luna7008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Feser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Mickelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

I drive 45 minutes to an hour to have my vehicle serviced here. If it weren't for the quality customer service that I've received from my service advisor Joe, I would go somewhere else. More

by iamtraviscampbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Starks
August 26, 2024

So many reasons. First, drove my vehicle over 200 miles left my vehicle on empty, and every service some issue always occurs- this particular one is on a new vehicle. More

by LEGNEDARYAIRLLCAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rather not
August 26, 2024

Appointment went as smooth and possible and he was very courteous. Very satisfied in the appointment. More

by ramonchy88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hanson
August 26, 2024

Logan is outstanding in service! He is so efficient and respects your time. Always happy with customer service and kindness! Thank you More

by BOSSRACHEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
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