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Peoria Ford
Peoria, AZ
1,024 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again.
Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website.
Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more.
Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs.
When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area.
Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,024 reviews
August 29, 2024
Poor communication. Took over 24 hrs to respond to text (if at all). Major updates late on Friday which meant I had to wait until Monday to get answers to my follow up q Took over 24 hrs to respond to text (if at all). Major updates late on Friday which meant I had to wait until Monday to get answers to my follow up questions. Took a long time (almost 3 weeks). Would not hold a loaner for me. Forgot to plug in satellite to radio when dashboard was replaced. More
by JEFF
Verified CustomerEmployees Worked With
Caleb in service
August 29, 2024
Had a really great experience with everyone at Peoria Ford! Blake Frend was so helpful and really went above and beyond to help us get exactly what we wanted. Highly recommend. Ford! Blake Frend was so helpful and really went above and beyond to help us get exactly what we wanted. Highly recommend. More
by ANGIEANDCHRIS02
Employees Worked With
August 29, 2024
I made an appointment to have my oil changed and tires rotated. Mark scheduled my appointment in a timely manner and was very communicative about my vehicle’s needs. Mark provided a great customer service rotated. Mark scheduled my appointment in a timely manner and was very communicative about my vehicle’s needs. Mark provided a great customer service experience. More
by lindan4444
Employees Worked With
Mark Demendoza
August 29, 2024
The service was great and made super easy. Logan was phenomenal and answered all my questions. Overall great experience and will definitely be having my Ford Bronco serviced here for life!! Logan was phenomenal and answered all my questions. Overall great experience and will definitely be having my Ford Bronco serviced here for life!! More
by CRIMSBY
Employees Worked With
Logan Roberts
August 29, 2024
Everything was good. Deal went smooth. Thanks thanks thanks this 15 word review is dumb Deal went smooth. Thanks thanks thanks this 15 word review is dumb More
by mjgood2323
Employees Worked With
August 29, 2024
We love Peoria Ford. Always great care provided there. We will be back for service or purchase. Always great care provided there. We will be back for service or purchase. More
by OLEWIS0
Employees Worked With
August 29, 2024
Great service and good customer service and good people too and my sales man Michael has been very helpful and nice too and my sales man Michael has been very helpful and nice More
by stevenmjoyce594
August 29, 2024
Once the sale was completed I couldn’t get anyone to answer questions, provide proof of certified used car, certified warranty and manufacturer warranty remaining. Also charged for LoJack, Zaktek, and answer questions, provide proof of certified used car, certified warranty and manufacturer warranty remaining. Also charged for LoJack, Zaktek, and unknown service contract. Still no one will provide explanation. I think I’ve spoken with a minimum of 6 managers. More
by ggoldb
August 29, 2024
Easy as Pie to have them do the repair at my house. Did not have to drive to dealer. He was done in 20 minutes with the recall. 6 Stars Did not have to drive to dealer. He was done in 20 minutes with the recall. 6 Stars More
by DSHEP2003
Employees Worked With
Service department. Remote Tech
August 29, 2024
Ken and Conner worked hard to get me the deal I wanted in the car I wanted. I will be back for my next vehicle and tell all my friends about how well they take care of their costumes at ford. I would not go the car I wanted. I will be back for my next vehicle and tell all my friends about how well they take care of their costumes at ford. I would not go anywhere else after the amazing treatment I got here at peoria ford! More
by ZCOAK
