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Peoria Ford
Peoria, AZ
1,020 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again.
Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website.
Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more.
Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs.
When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area.
Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,020 reviews
August 09, 2024
Everyone has been fabulous to work with I highly recommend this dealership to all my friends and family recommend this dealership to all my friends and family More
by mapleleafpainting.az
Verified CustomerEmployees Worked With
August 08, 2024
I’ve given Peoria Ford so many chances. Every time I leave more disappointed than the last and I honestly don’t know why I went back so many times. It’s close to my house, that’s why. But t Every time I leave more disappointed than the last and I honestly don’t know why I went back so many times. It’s close to my house, that’s why. But today you lost a customer. Today was just like the last two times I went in for an oil change. Their “Quick”lane oil change, even with an appointment, takes almost 3 hours every time. The handwritten reminder sticker they applied says my next oil change is due in 8,547 miles, so pretty sure that’s not even for my truck. Curious if the lack of attention to detail with paperwork translates to the work they do on our vehicles. Go to Autonation Ford Scottsdale instead, always a great experience. It’s well worth the drive. Actually where I purchased the truck, because Peoria Ford sales is also a miserable experience. EDIT: So their lack of attention to detail does in fact carry over into their work. Last night I discovered that the tech neglected to reattach the lower engine shield on my truck, resulting in it flapping around down there inches from the roadway. So now I’ve wasted 4.5 hours over two days just trying to get an oil change and fix their errors. Do better Peoria Ford. You are an embarrassment to the Ford brand I’ve been loyal to for 24 years. More
by Tom DeYoung
Employees Worked With
None of these
August 08, 2024
I’ve given Peoria Ford so many chances. Every time I leave more disappointed than the last and I honestly don’t know why I went back so many times. It’s close to my house, that’s why. But t Every time I leave more disappointed than the last and I honestly don’t know why I went back so many times. It’s close to my house, that’s why. But today you lost a customer. Today was just like the last two times I went in for an oil change. Their “Quick”lane oil change, even with an appointment, takes almost 3 hours every time. The handwritten reminder sticker they applied says my next oil change is due in 8,547 miles, so pretty sure that’s not even for my truck. Curious if the lack of attention to detail with paperwork translates to the work they do on our vehicles. Go to Autonation Ford Scottsdale instead, always a great experience. It’s well worth the drive. Actually where I purchased the truck, because Peoria Ford sales is also a miserable experience. EDIT: So their lack of attention to detail does in fact carry over into their work. Last night I discovered that the tech neglected to reattach the lower engine shield on my truck, resulting in it flapping around down there inches from the roadway. So now I’ve wasted 4.5 hours over two days just trying to get an oil change and fix their errors. Do better Peoria Ford. You are an embarrassment to the Ford brand I’ve been loyal to for 24 years. More
by Tom DeYoung
Employees Worked With
None of these
August 08, 2024
Great service, reliable technician, they took care of a couple of open recalls on my truck. They came to me and were done in about an hour. couple of open recalls on my truck. They came to me and were done in about an hour. More
by mark.garza91
Employees Worked With
Alex in service ((Alejandra)
August 08, 2024
A number of recommended (not required) services were emailed to me for review and approval. I was in the facility waiting and felt that the service advisor should have come and explained the recommenda emailed to me for review and approval. I was in the facility waiting and felt that the service advisor should have come and explained the recommendations to me since they were not that obvious. An opportunity for face to face customer interaction was missed and I probably would have accepted more of the recommendations if they had been explained to me. More
by andersonjw
Employees Worked With
Spencer Syvinski
August 08, 2024
Very poor. Vehicle was suppose to be ready for picknup in Sunday and no response or updates from anyone Vehicle was suppose to be ready for picknup in Sunday and no response or updates from anyone More
by J
Employees Worked With
August 08, 2024
Fast and professional service! Would definitely recommend this dealership! My first time here and it wa a great experience! Thanks! Would definitely recommend this dealership! My first time here and it wa a great experience! Thanks! More
by Latishaandjordan07
Employees Worked With
Jorge (Service)
August 08, 2024
Can was quick and efficient! He knew exactly What he was doing! I love the Ford Mobile service! We are retired and have one vehicle. This service allowed us to keep ou He knew exactly What he was doing! I love the Ford Mobile service! We are retired and have one vehicle. This service allowed us to keep our vehicle at home instead of a 48 hr turn around in the shop! More
by JCCLARK64
Employees Worked With
Can - Service
