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Peoria Ford
Peoria, AZ
1,020 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again.
Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website.
Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more.
Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs.
When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area.
Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,020 reviews
August 15, 2024
Easy to schedule an appointment. Veey thorough examination of my vehicle during ever oil/filter change service. Quinton is a great service advisor. Veey thorough examination of my vehicle during ever oil/filter change service. Quinton is a great service advisor. More
by SHARLENE321
Verified CustomerEmployees Worked With
Quinton in Service
August 15, 2024
Took a week to just diagnose my car. Took another 24 hours for them to contact my warranty company. The issue with my car was that the trunk wasn’t opening. They got the part for my car Took another 24 hours for them to contact my warranty company. The issue with my car was that the trunk wasn’t opening. They got the part for my car on Friday afternoon and didn’t even start working on my car until the following Tuesday. It took 2 weeks for them to fix my trunk. My husband also had to go in to the shop on Tuesday to open the trunk since the mechanics didn’t know his to open it without breaking it and charging us $400. I will never be back to this location. More
by Stephied623
August 15, 2024
Service manager is a slimy crook. Joe disappointed for the second time and thus I will not be back to this place and wouldn't recommend anyone step inside unless you are into getting Joe disappointed for the second time and thus I will not be back to this place and wouldn't recommend anyone step inside unless you are into getting ripped off More
by thezdream
Employees Worked With
Service Manager, Joseph Starks
August 14, 2024
Logan Robert’s is the best! Great service and he really knows his stuff! Super polite too! Great service and he really knows his stuff! Super polite too! More
by Poberlander
Employees Worked With
August 14, 2024
Tracy was very good and knowledgeable about the product. If I have one criticism about Peoria Ford, it’s that when you pull up the sales people seem like vultures. You haven’t even closed the door to you ca If I have one criticism about Peoria Ford, it’s that when you pull up the sales people seem like vultures. You haven’t even closed the door to you car and they are trying to talk to you. They should be more like greeters than sales people who act like they haven’t had a sale all day. More
by meocdz
Employees Worked With
August 14, 2024
The repair required delving into a previous service appointment and considering various factors. Appreciate the details and patience of service rep. It was a fair resolution appointment and considering various factors. Appreciate the details and patience of service rep. It was a fair resolution More
by Chuck
August 14, 2024
Had diagnostics done on engine oil leak, transmission leak, and engine not starting. Had a fuse / breaker replaced which was causing the starting issue. A $13 part. The part I was not pleased about is pa leak, and engine not starting. Had a fuse / breaker replaced which was causing the starting issue. A $13 part. The part I was not pleased about is paying $59 “shop” fee which brought my total to just under $400. More
by JUSTIN.RAMEY
Employees Worked With
Johnathon in service department
August 14, 2024
We always get great customer service. The vehicle is always returned on time when they said clean. Neat all the paperwork done no worries thank you again Peoria Ford. The vehicle is always returned on time when they said clean. Neat all the paperwork done no worries thank you again Peoria Ford. More
by HIAKATH
Employees Worked With
