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Peoria Ford
Peoria, AZ
1,022 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again.
Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website.
Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more.
Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs.
When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area.
Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,022 reviews
August 20, 2024
In the beginning everyone was friendly and helpful. After drawing up our first round of paperwork we left feeling unhappy and scammed. It was partly my fault for not asking enough questions and trusti After drawing up our first round of paperwork we left feeling unhappy and scammed. It was partly my fault for not asking enough questions and trusting the people we were dealing with. I returned for a deal rewrite and all went smoothly. I feel they did all the could to right a wrong. I am overall pleased with the final outcome. More
by JHOGAN408
Verified CustomerEmployees Worked With
Daniel Munoz-Ramirez Munoz-Ramirez
August 20, 2024
When I first called into the dealership forst thing sunday morning asking about one of your vehicles you had I got transfered to Mike and he was extremely rude! I was shocked, he also told me I couldn' sunday morning asking about one of your vehicles you had I got transfered to Mike and he was extremely rude! I was shocked, he also told me I couldn't see the vehicle until monday because it was in fleet then while I was talking transfered me back to the receptionist. She apologized for his horrible manners and transfered me to a different department where spoke with Tresten. He was very apologetic and told me of course we can come look at it, he pulled the vehicle up front for us. Trenton was busy when we got there so Tim helped us and he was great to work with. Very nice guy, even bought my kids snacks! We then worked with Mark in financing and he was very nice as well. My only and biggest complaint is now knowing that rude gentlemen was an actual Manger blew my mind. Horrible phone etiquette! More
by keonianderson
August 20, 2024
Excellent customer service! Helped in anyway he could! Appreciated the honesty and feedback I was given. Also, let me know if I need anything at all I can always go back to him. Helped in anyway he could! Appreciated the honesty and feedback I was given. Also, let me know if I need anything at all I can always go back to him. Which I think is great most salesman will sell you a vehicle and you'll never hear from them again. More
by K. Newcomb
Employees Worked With
Jaun Sanchez
August 19, 2024
Staff was great and friendly. Willing to work on pricing. Only complaint is most vehicles have expensive add ons Willing to work on pricing. Only complaint is most vehicles have expensive add ons More
by Ca
Employees Worked With
August 19, 2024
First dealership I've regularly worked with. Before, would go to other, non-dealer, places for service. Have been happy so far. Fair prices, good personable service (the most valuable aspect). T Before, would go to other, non-dealer, places for service. Have been happy so far. Fair prices, good personable service (the most valuable aspect). This time, my girlfriend took it in since I was at work. She mentioned that some TV service in the waiting room would be nice... beyond just Ford advertisements that she saw. Ahead of time I was asked if an appraisal could be done and a cash offer could be made. I advised that I was unlikely to accept but that the dealership was more than welcome to do their thing. Never heard anything afterwards. More
by stash.dombrowski
Employees Worked With
Service Dept.
August 19, 2024
Service tech was great. He gave me all the information on my vehicle i needed to get the right Service done. Very satisfied with this service. He gave me all the information on my vehicle i needed to get the right Service done. Very satisfied with this service. More
by rodman1947
Employees Worked With
Quinton
August 19, 2024
This is the second vehical i have purchased no problem with either this is thr best dealership that i have been to i will be back when i need another vehical with either this is thr best dealership that i have been to i will be back when i need another vehical More
by PROGR0OMER102
August 19, 2024
Tried calling my service guy for 3 days. Never answered or called back. Checked 4 things on car would only let me use the diagnostic fee on one item. You got $209 when you could have made $1 Never answered or called back. Checked 4 things on car would only let me use the diagnostic fee on one item. You got $209 when you could have made $1400. Just showed up and got our car. Will do repairs somewhere else. More
by BWOLF4
Employees Worked With
Jonathan in service
