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Peoria Ford

Peoria, AZ

Overview
Employees
Reviews
Vehicles
4.1
1,022 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again. Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website. Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more. Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs. When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area. Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
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9130 W Bell Rd

Peoria, AZ

85382

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Showing 1,022 reviews

August 24, 2024

Terrible Terrible Terrible Terrible Terrible terrible. Terrible terribly horrible awful Bad bad bad bad bad More

by keedricka15
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Finance Experience
Recommend Dealer
No
Employees Worked With
Tracy Twitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Ostrowski
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Aug 28, 2024 -

Peoria Ford responded

We would like to learn more about your reasoning behind this feedback. Your experience matters to us, and we're committed to addressing your concerns. Please reach out to Beverly Woodhull, our Customer Relations Director, at 855-971-8355. We're here to listen and help improve your experience.

August 24, 2024

My technician Ben was great! Very professional as well as punctual. My service was completed in 20 minutes and with the convenience of being at my own home 🏡. It doesn't get mu More

by ANGEL ARCY DAUDET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Hickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Twitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 24, 2024

Mark was awesome he did a great job. Team there is always so great and helpful. More

by scarabh20
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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August 24, 2024

The service rep Michael is great. No issues. Communicates well and through. Rating is due to a change in payment policy. They either add a surcharge for credit card, or you pay cash More

by JEGYDPM
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Quinton. Service
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August 23, 2024

My service writer, Logan Roberts, has always provided me with outstanding, professional service in taking care of the repair needs of my vehicle. I look forward to receiving excellent service in the future More

by dbm1959
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Roberts
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August 23, 2024

Joe did a great job and addressed my concerns with all the recalls on my truck. More

by DAVIDCOFFMAN1982
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe from service
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August 23, 2024

Joe was very responsive to getting my vehicle in quickly and the system did a wonderful job of keeping me informed of the progress More

by TNIESEN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Starks
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August 23, 2024

The service guys are so personable and very helpful! Joe has always helped me out and his back up’s also More

by Max Score
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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August 23, 2024

Service was good. Explanation of services was good. Speed of service was good. Place was clean More

by DRSZRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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August 23, 2024

Excellent service and great follow up when promised. I would go back again for service ar this dealership More

by azcanuck
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joe Starks
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