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Peoria Ford

Peoria, AZ

4.1
1,023 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again. Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website. Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more. Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs. When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area. Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
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9130 W Bell Rd

Peoria, AZ

85382

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Showing 1,023 reviews

August 24, 2024

Logan was amazing took care of the issue in a timely manner and he kept me updated More

by hikeyahbrown
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Logan
August 24, 2024

The dealer and Spencer Syvinski my service advisor were a big help fast and very help full at get the services done on my car and getting it back to me in a reasonable time. Thank you for making me feel like More

by jimbo1227
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Recommend Dealer
Yes
Employees Worked With
Spencer Syvinski
August 24, 2024

The tried to sneak thing into contracts beware beware, not truthfully and tries to sneak items into More

by jhutchison05
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Recommend Dealer
No
Employees Worked With
Dillon Kopecky
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

Disappointed in Service. I scheduled my car 2 weeks in advance to have the tint redone due to bubbling. I was told that this would take four hours. I drove from Apache Juncti More

by MARSHAND BETITA
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Recommend Dealer
No
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Johney - Service Rep
August 24, 2024

Quintin was friendly, service was fast, always kept informed. He was helpful and gave good advise More

by Aj
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Recommend Dealer
Yes
Employees Worked With
Mike Quinton
August 24, 2024

As usual, Logan is top notch and communicates well with everything. Great guy and really cares. More

by jtnicholsaz
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Recommend Dealer
Yes
Employees Worked With
Logan Roberts
August 24, 2024

Great service. Communicated throughout the whole process and let me know what was getting fixed in detail: More

by cecileedambrosio
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Recommend Dealer
Yes
Employees Worked With
Carlos from service dept.
August 24, 2024

My technician Ben was great! Very professional as well as punctual. My service was completed in 20 minutes and with the convenience of being at my own home 🏡. It doesn't get mu More

by ANGEL ARCY DAUDET
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Recommend Dealer
Yes
Employees Worked With
Pat Hickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Twitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

Terrible Terrible Terrible Terrible Terrible terrible. Terrible terribly horrible awful Bad bad bad bad bad More

by keedricka15
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Recommend Dealer
No
Employees Worked With
Tracy Twitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ostrowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Peoria Ford responded

We would like to learn more about your reasoning behind this feedback. Your experience matters to us, and we're committed to addressing your concerns. Please reach out to Beverly Woodhull, our Customer Relations Director, at 855-971-8355. We're here to listen and help improve your experience.

August 23, 2024

My car had oil all the front door and carpet ,my steering wheel is cracked in 2 places never will I let my husband bring my car back to this dealership More

by JOHNNYGRANTIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Stewart
1.0
This rating includes all reviews, with more weight given to recent reviews.
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