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Peoria Ford
Peoria, AZ
1,024 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again.
Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website.
Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more.
Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs.
When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area.
Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,024 reviews
January 03, 2025
Shelby was my Sales rep at Peoria Ford and she was amazing! The whole process was super fast and easy! amazing! The whole process was super fast and easy! More
by Madigan Clancy
Employees Worked With
December 31, 2024
Bad to horrible experiences with service. I should have never given them as many chances. Zero accountability from the service writer, the service Manager or the owner/GM Pat Hickey. More tha I should have never given them as many chances. Zero accountability from the service writer, the service Manager or the owner/GM Pat Hickey. More than 2 months later there has been zero attempt to correct their mistakes other than surface level apologies and a promise to look into it...2 months later still no resolution. More
by T.Yorkman
Employees Worked With
December 27, 2024
Everything was handled so effectively and professionally! The staff and management took great care of my business. The staff and management took great care of my business. More
by Drewpiano
December 11, 2024
Michael went to bat for us and got us in the bronco we were interested in. Price and service played a huge factor in the deal and he made the difference . were interested in. Price and service played a huge factor in the deal and he made the difference . More
by Tim A
Employees Worked With
November 12, 2024
Shelby was great to work with. She did what she could to help us out and find out more information if we needed. She did what she could to help us out and find out more information if we needed. More
by cllhjpl2
Employees Worked With
November 12, 2024
It’s was a fantastic experience. Sales all the way to finance was a pleasure to work with. Shelby is the best sales person I have ever worked with by far. When I need another vehicle Sales all the way to finance was a pleasure to work with. Shelby is the best sales person I have ever worked with by far. When I need another vehicle, I will definitely come back to Peoria Ford and will ask for Shelby. More
by Jacob Harrelson
November 07, 2024
I purchased a used wrangler from this dealership and had pre-paid for an extra key fob. Well they say their system got hacked bla bla bla!! same story over and over again. well over two months later still n pre-paid for an extra key fob. Well they say their system got hacked bla bla bla!! same story over and over again. well over two months later still no fob or refund. I would run away far far away from this dealership. Especially watch out for Dillon Kopeckey and Pat Hickey they will cheat, steel and lie to sell a car.To this day I have not been reimbursed for the cost of the key fob. More
by Paul2fab1
Employees Worked With
Dillon Kopeckey, Pat Hickey
October 24, 2024
Please refer to my Independent Consumer Assessor Video Report link. https://youtu.be/l67Lzh0PW4o?si=22R0UfEv-Nb4Zqbh Report link. https://youtu.be/l67Lzh0PW4o?si=22R0UfEv-Nb4Zqbh More
by dr.karen
Employees Worked With
October 14, 2024
Everything was so easy from start to finish. Got to test drive multiple cars until I found exactly what I wanted and wasn’t pressured at all. Shelby is an amazing person to work with. Got to test drive multiple cars until I found exactly what I wanted and wasn’t pressured at all. Shelby is an amazing person to work with. More
by Hunter J
October 07, 2024
Shelby and Peoria Ford created a raving fan experience for me by defining customer service and being in the moment with me as a customer as I worked through my transaction. for me by defining customer service and being in the moment with me as a customer as I worked through my transaction. More
by andigity
