
Penske Honda
Indianapolis, IN
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I would like to say that this was the best experience ever. This was the first time I have purchased a new vehicle and I couldn't have asked for a better sale representative. Dustin made this experienc ever. This was the first time I have purchased a new vehicle and I couldn't have asked for a better sale representative. Dustin made this experience a great one. I've always heard bad things about sales representatives being aggressive and pushy. I didn't experience any of this with Dustin. I know that Honda made a great decision in bringing Dustin to the team. He is a great asset to your company and I hope he’s there for years to come. My experience exceeds "GREAT" for my car purchase. My experience was "OUTSTANDING". More
After initial contact, Rich Waite was responsive in returning quite a few e-mails as I inquired about a possible purchase. His responses via timely follow up led to our visit that I deemed worthy of a returning quite a few e-mails as I inquired about a possible purchase. His responses via timely follow up led to our visit that I deemed worthy of a four hour round trip compared to from a closer dealer. More
Everything in the process was done professionally and with my needs in mind. Karen Estridge treated me like a person and not a number. I would highly recommend Karen and Penske Honda to my friends or any with my needs in mind. Karen Estridge treated me like a person and not a number. I would highly recommend Karen and Penske Honda to my friends or anyone interested in a new car. The other thing that impressed me about the dealership was the wide selection of cars. More
This is by far the best car buying experience I have ever had. I have been reluctant for a long time of buying a car for fear of the "salesman". Dave Worsham was pleasant to work with. I will recommend yo had. I have been reluctant for a long time of buying a car for fear of the "salesman". Dave Worsham was pleasant to work with. I will recommend you to others.. I look forward to purchasing a car from you in the future. More
I have thorougly pleased with the service we've received from Penske Honda and specifically Song Park. They we were more than willing to listen to our concerns and made sure to work with our constraints. from Penske Honda and specifically Song Park. They we were more than willing to listen to our concerns and made sure to work with our constraints. They have been able to work with us to make sure we walked away satisfied. We will definitley be a repeat customer! More
Jack was wonderful to work with. Our schedule was very hectic during the time of the purchase and he was very understanding and accomodating. He knew that we had "other things to attend to" later in the hectic during the time of the purchase and he was very understanding and accomodating. He knew that we had "other things to attend to" later in the evening, and so he spent a great deal of energy to expedite the proces for us. I would recommend him or the dealer to anyone looking for a car. More
I had a great experience with Penske. The dealership is always, clean, efficient and friendly, not over-bearing. I was referred to Song Park and now I know why. He was extremely professional and very knowl always, clean, efficient and friendly, not over-bearing. I was referred to Song Park and now I know why. He was extremely professional and very knowledgable, not too pushy and worked hard to find me the best deal that he could. He actually went the extra mile when finance was going to bump me up to a much higher payment because of some hardship I have fallen on that has affected my credit score. Because I had been faithful in my 3 years of payments to Honda, he went to bat for me and ended up getting me a payment for $80 less than what they origianlly said. Instead of loosing a good paying customer, he worked hard to do that and in the end I came back and leased the new Accord. I could not have been happier with my experience, salesman or my car. Thank you! More
Karen contacted me with a phone call after receiving my trade-in information that I completed online. She was very helpful and sent me pricing for the new vehicle I was interested in. I was impressed with trade-in information that I completed online. She was very helpful and sent me pricing for the new vehicle I was interested in. I was impressed with the 0.9% financing and lower internet pricing that I didn't know existed. When we came in on a Saturday, it was very busy. She did a good job of partnering with Rich to ensure good service. I was impressed that they were willing to work together to get us what we needed. We were overall very happy with the service we received. More
What a class act. I cannot say enough good things about Mr. Bolin et al, and our experience at Penske. A gentleman of the utmost integrity, John provided exemplary customer-service from the git-go. I had Mr. Bolin et al, and our experience at Penske. A gentleman of the utmost integrity, John provided exemplary customer-service from the git-go. I had done a ton of online research, and knew that we were being offered a great deal on a great car right off the bat. John began by beating the numbers I had seen on the Honda USA site by a considerable amount, and we ended even a bit lower than that. This was all offered up by the way, I didn't have to say a word, or "haggle" at all. What an immensely pleasurable experience. I will be telling all of my clients and friends about my experience, and recommend John and Penske Honda without hesitation. World-class guys, and I cannot thank you enough. More
We had a great experience at Penske with purchasing our new CR-V. Andy Mulligan was great. Never pressured us, but answered all the questions we put to him. Would like to have received more for our trad new CR-V. Andy Mulligan was great. Never pressured us, but answered all the questions we put to him. Would like to have received more for our trade in, but other than that we are extremely happy. More