Penske Honda
Indianapolis, IN
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The sales staff did a very good job. I do not trust that I was given 100 percent accurate information on the trade; however, I proceeded with the trade in and purchase anyway. The dealer claimed that the l I was given 100 percent accurate information on the trade; however, I proceeded with the trade in and purchase anyway. The dealer claimed that the less than bluebook trade in # was due to the broad range of auction sale prices. I did not believe the dealer when it told me that it would sell my trade in at auction. More
I love my new CR-V! I orginally came in the week before I bought my new CR-V to look at a used one. John Sprouse was the first sales consultant to ask me if I needed help. It was his first week there & h I bought my new CR-V to look at a used one. John Sprouse was the first sales consultant to ask me if I needed help. It was his first week there & he couldn't have been nicer. We went for test drive & thought about purchasing a 2009 CR-V, but deep down, I knew I wanted a new one. The following weekend I called John & told him I'd be coming in to see if it would work out to purchase a new CR-V. We found the one I wanted, went for test drive, sat down, worked out the numbers & he came back & said I had a new car! He made purchasing a new car easy, he didn't pressure me & knew what I was willing to pay, period. Penske Honda made a wise choice in hiring John, he will be a great asset to your sales department & I will highly recommend him to my friends. Mike in finance was also very nice & helpful. The manager also came by & thanked me for being a customer & choosing Penske. I had a great experience with everyone, especially John! Thanks! More
Penske Honda was wonderful. They were able to give me the price point I was looking for on my Honda Odyssey. Chris Nelson was a class act and very friendly. Thanks Chris! price point I was looking for on my Honda Odyssey. Chris Nelson was a class act and very friendly. Thanks Chris! More
Penske Honda went above and beyond in assisting us with the purchase of our new odyssey. customer service was outstanding, when we sold our 'old' van before the 'new' van was in they offered a rental car the purchase of our new odyssey. customer service was outstanding, when we sold our 'old' van before the 'new' van was in they offered a rental car to us!! More
Chris made this a very easy decision and process to purchase our new car. We walked out of the dealership feeling great about our decision and excited about our new vehicle. purchase our new car. We walked out of the dealership feeling great about our decision and excited about our new vehicle. More
Last week my wife and I purchased a 2011 Honda Odyssey. This the 3rd vehicle I've purchased from Penske Honda, working with employee Dennis Hardy each time. Three new vehicles from the same dealership and This the 3rd vehicle I've purchased from Penske Honda, working with employee Dennis Hardy each time. Three new vehicles from the same dealership and the same sales person speaks for itself about my satisfaction with the vehicles, the dealership and the employees. My wife and I received great service, and we couldn't be more pleased with not only our beautiful new van, but also the attention to detail shown to us by Dennis and everyone at Penske Honda. They have a loyal customer in us! More
My experience with Penske Honda and John Davidson was excellent. The information concerning the deal and the communication was delivered clearly and professionally. Pressure tactics were not used, and excellent. The information concerning the deal and the communication was delivered clearly and professionally. Pressure tactics were not used, and there were no repetitive attempts to sell add on items that were not germane to the situation. The price of the vehicle was very fair. I rated price on this scale as a 4 instead of a 5 basically because I felt the economy may have warranted a price of $2000.00 less than I paid. More
Price was good not great because after my lease with Penske, the salesman at Terry Lee Honda called me back and offered to lower my payment to $400/month. They originally offered me a payment of $418/m Penske, the salesman at Terry Lee Honda called me back and offered to lower my payment to $400/month. They originally offered me a payment of $418/month which you matched. The only reason I said yes is because your dealership is closer to my home. To really make a good impression on me, you should have said we want your business, I will beat their deal. My trade in was immaculate and an easy sell for your group. When my lease is up, I will talk to both dealers again. How I am courted will make the difference in where I purchase. More
John was very nice and helpful. He answered all of our questions and made sure we left with the perfect car. I would definitely but another car from Penske Honda in the future. questions and made sure we left with the perfect car. I would definitely but another car from Penske Honda in the future. More
I have purchased 3 vehicles from Penske and received excellent service and support. The sales staff have been great to work with and the finance manager has always taken the time to review options and m excellent service and support. The sales staff have been great to work with and the finance manager has always taken the time to review options and make the process stress-free. The service department is always efficient and take great care of my vehicles. I believe that Penske Honda represents the highest quality of sales, service and financing a dealership could offer! More