Penske Honda

Ira was our salesman and he met us at the door. He was Ira was our salesman and he met us at the door. He was very friendly and knowledgeable. He showed us several different makes and models of the Hon Ira was our salesman and he met us at the door. He was very friendly and knowledgeable. He showed us several different makes and models of the Honda line of cars. He was not pushy-just a good salesman. Charlie worked with us on financing the Cross Tour. He was very efficient at his job and quite friendly. We walked out of the dealership with our new car that very day! Joanie Gland More

We were very happy with the prompt service and the fact that John waited for us past his time to go home. It was very important to him that all information was covered to our satisfaction. I think he wou that John waited for us past his time to go home. It was very important to him that all information was covered to our satisfaction. I think he would have stayed all night if we needed him to. Thanks for the great car buying experience! More

Excellent experience. Justin the sales person listened to what were my expectations and brought this forward to the finance department. Everyone involved did a fantastic job. what were my expectations and brought this forward to the finance department. Everyone involved did a fantastic job. More

Greg's customer service was outstanding, from the time I expressed interest until I drove away in my new car. He even found a vehicle not yet prepped for sale and showed it to me because it matched my requ expressed interest until I drove away in my new car. He even found a vehicle not yet prepped for sale and showed it to me because it matched my requirements. Turned out it was exactly what I wanted! From start to finish, Greg made me feel like an honored guest at Penske. Figure out what that guy has been drinking, bottle it and serve it up to all the other dealerships. Better yet, don't, and I will just keep shopping with Greg. He was outstanding More

i have dealt with penske for years and was throughly dissatisfied this time. my car was not cleaned as promised, my salesman, david r. he was not there when i got my car and i had waited for him outside dissatisfied this time. my car was not cleaned as promised, my salesman, david r. he was not there when i got my car and i had waited for him outside in the tent while they paged him. had he been there, he could have heard my complaints and addressed them before i left. he sent the keys by another salesman. i did not get to show him the small dings on the side or about the condition of the dash. i had mentioned these during the test drive on thursday, 9-8 and he assured me everything would be taken care of. my tire pressure light came on shortly after i left penske. obviously my pressure was not checked during routine maintenance. i had to check the manual to see what the light was and it said "substantially low pressure, pull over" i mentioned to ed lang the "we owe you" items and he said talk to david, but david never showed up!! i would like to have my remote starter and all weather floor mats. More

I got a prompt response, and notified when the car would arrive,which it did. I was not pressured to buy things I did not want. Everything was clear and there were no surprises. The financing was a very goo arrive,which it did. I was not pressured to buy things I did not want. Everything was clear and there were no surprises. The financing was a very good rate. More

Our sales associate, John Walker, was great. We felt Our sales associate, John Walker, was great. We felt very comfortable with John and never had that feeling of being "pressured" to purchase a vehic Our sales associate, John Walker, was great. We felt very comfortable with John and never had that feeling of being "pressured" to purchase a vehicle. He answered any and all questions that we had, and was very knowledgeable about the Honda Pilot we purchased. Charlie Jordan in finance was also very nice to work with. I recently brought this vehicle in to the service department to have bars installed and to go over a few things that needed to be corrected (9-9-11) (Thus, the reason for my answer of "good" on quality of work above) From the person that initially greeted me and the time spent with Jeff Bell going through my list of items, the level of customer service was exceptional. I was impressed. More

Friendly, dependable, prompt and knowledgeable staff. Sales and finance went above my expectations. Finance process took a little longer than expected due to a computer glitch. Finance offered a tire p Sales and finance went above my expectations. Finance process took a little longer than expected due to a computer glitch. Finance offered a tire package to show appreciation for business. Sales kept me updated on arrival and location of car being delivered. Per my request, sales will be providing touch-up paint and rubber mats for my new CRV. More

I had done a lot of research on the car before stopping in at Penske. I knew what I wanted and they were able to deliver for me. Everyone was very friendly and took an interest in me personally and liste in at Penske. I knew what I wanted and they were able to deliver for me. Everyone was very friendly and took an interest in me personally and listened to me. Everything was explained very clearly and completely. I felt the price was very reasonable and better than most dealers in the area. The entire process was done in a timely manner with good communication from Penske without seeming overbearing or pressuring. Very happy with the car and the attention given to me. More

After an initial negative encounter with another sales person I decided to give Penske another opportunity and was extremely satified with the turn around. I will reccomend Karen and Julie to many friends person I decided to give Penske another opportunity and was extremely satified with the turn around. I will reccomend Karen and Julie to many friends and associates. Thank you. More