Penske Honda
Indianapolis, IN
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This visit was to purchase my second Honda Accord. My first car-buying experience with Penske was in April 2009. Mr. Park sold me my first Honda, a 2009 Accord. Penske Honda performed all the service first car-buying experience with Penske was in April 2009. Mr. Park sold me my first Honda, a 2009 Accord. Penske Honda performed all the service work on the 2009 Accord. Customer service and treating each person as an individual, not just another customer to push through the process, is a hallmark of Penske Honda in both sales and service. Therefore, I returned to buy my 2012 Honda Accord from Penske Honda and Song Park. I specifically requested Red Basque Pearl II with a V-6. He found it for me. The purchase process went smoothly. I have recommended Penske Honda to friends. One purchased her silver 2010 Honda Accord there. Thank you for making my car-buying experience a good one. More
Excellent. We replaced my Civic last year with Bill. We had such a good experience that when it was time to replace my wife's CrV, we went back to Bill Edney. We shopped in Muncie (where we live) at the H had such a good experience that when it was time to replace my wife's CrV, we went back to Bill Edney. We shopped in Muncie (where we live) at the Honda dealer there, but was unimpressed with the quality of the sales staff. We knew we would be well taken care of at Penske Honda. ps. a real treat to have StarBucks in your waiting room. More
The car buying experience was very smooth and easy. I had already done a lot of research, so we didn't need to go through all of that. Doyle was very professional and easy to work with as well. had already done a lot of research, so we didn't need to go through all of that. Doyle was very professional and easy to work with as well. More
Ben was very knowlegable and friendly. He made us feel at ease the moment we met. This is the first showroom new car we have bought in over 26 years so we were very apprehensive. Ben made the whole expieri ease the moment we met. This is the first showroom new car we have bought in over 26 years so we were very apprehensive. Ben made the whole expierience easy and relaxed. More
Our whole experience at Penske Honda was great. The staff was very friendly and knowledgeable. The Pilot we purchased, has more features then we have had time to figure out how to use. But we are learning. M was very friendly and knowledgeable. The Pilot we purchased, has more features then we have had time to figure out how to use. But we are learning. Mike Baker was great in helping us make our selection. More
I have made two purchases with Penske Honda in the last year. The needs revolved around the first car being a birthday present to my grandson which Rich Waite made very special by personally presenting th year. The needs revolved around the first car being a birthday present to my grandson which Rich Waite made very special by personally presenting the car to him at our home on his birthday. That vehicle was involved in an accident in mid-October resulting in an insurance decision to declare it totalled. I was in need of a replacement with a very short timeframe to do so, and Rich Waite and Alan Gooch made it happen. I could not be more pleased with their professionalism, responsiveness, and assistance. Everyone on the Penske Team is great. Thanks. More
The service that we received from Dennis Hardy. He let us test drive the car, showed us the details that we needed to know about the car and we never felt pressured to buy (lease). It was very nice dealing test drive the car, showed us the details that we needed to know about the car and we never felt pressured to buy (lease). It was very nice dealing with a car salesman that we felt we could completely trust. More
The customer service was excellent. Nancy Franklin went above and beyond to help make the purchase of our new van a smooth process. We didn't anticipate the process taking as long as it did, but she was g above and beyond to help make the purchase of our new van a smooth process. We didn't anticipate the process taking as long as it did, but she was great. She kept us informed as we waited. He friendly smile and caring demeanor went a long way. On the drive home, our 5 year old daughter couldn't stop talking about how nice she was. Penske Honda exceeded our expectations. More
The car buying experience with Roger Foster was friendly and easy going without high pressure sales tactics. Roger was very informative and explained everything perfectly. We felt that the financing was goo and easy going without high pressure sales tactics. Roger was very informative and explained everything perfectly. We felt that the financing was good and the quality of the vehicle was exceptional. More