Penske Honda
Indianapolis, IN
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Service Wonderful service experience. I always deal with Angie and it's always good. I can rely on her to give me good, trustworthy advice. I will continue to Wonderful service experience. I always deal with Angie and it's always good. I can rely on her to give me good, trustworthy advice. I will continue to service my car with her. More
New Buying Experience I found the staff very responsive and polite. Within two hours the new vehicle was prepped, documentation complete and driving off the lot. Overall I found the staff very responsive and polite. Within two hours the new vehicle was prepped, documentation complete and driving off the lot. Overall an excelletn experience. More
good visit Good visit.......you found the "shimmy" I was worried about and a couple of other problems. We always go to Honda and have only bought Honda since 19 Good visit.......you found the "shimmy" I was worried about and a couple of other problems. We always go to Honda and have only bought Honda since 1989. More
Comfortable, easy visit I chose to use this Honda dealership for my recent oil change and tire rotation based on my prior visits. There are so many places that perform the sa I chose to use this Honda dealership for my recent oil change and tire rotation based on my prior visits. There are so many places that perform the same work but I prefer to come to here (even though it's much farther from my home!). I like that they have a separate room for parents with children that is clean and fully stocked with toys and movies. Other places are so dirty I'd hesitate to even set my child on the floor! They also provide snacks and coffee. Penske is clean and comfortable for both my child and myself. They are extremely friendly and don't try to push unnecessary services or products. My service advisor Greg was very helpful and I didn't feel out of place or talked down to at all. Prior experiences with other places have shown that sometimes advisors take advantage of unknowing women who don't know cars very well by upselling and adding on extras that might not be critical. Thank you Penske and we'll see you next time!! More
The Best No muss, no fuss. Stopped and talked to Song Park, had my wife test drive an Accord. Stopped back 90 minutes later and our new Accord was prepped and No muss, no fuss. Stopped and talked to Song Park, had my wife test drive an Accord. Stopped back 90 minutes later and our new Accord was prepped and ready to go. A few minutes for a little bit of paperwork with Song and Ed, the finance guy, and drove the new Accord home. EXCELLENT deal and outstanding customer service. This is the third purchase I have been involved in at Penske and all three were smooth as silk with excellent pricing. Go see Song. Tell him I sent you! Eddie Schwarz More
Great Experience and Customer Service This was my first time to the dealership and I was hoping the slight extra cost compared to another auto-shop would pay off in the quality of work. I This was my first time to the dealership and I was hoping the slight extra cost compared to another auto-shop would pay off in the quality of work. I was proved right! The team is extremely helpful, gracious, and very good at communicating to non-mechanic like myself. They even did a multi-point inspection, checked all my fluids and refilled the ones that were low, and gave my car a wash. Needless to say, I was VERY pleased and will certainly be back for future maintenance and repairs! Thanks, Penske Honda! More
tripletsmom32 We just had our triplets and needed a new van ASAP. So, we shopped around for a used van and ended up at Honda. They had a lot of vans to choose from We just had our triplets and needed a new van ASAP. So, we shopped around for a used van and ended up at Honda. They had a lot of vans to choose from and made our purchase easy. We couldn't be more grateful. Thanks again Honda. More
pleasant experience Bought a new car and would have to say I enjoyed the experience! Usually dread the process, but working with Dave Worsham made the experience great! Bought a new car and would have to say I enjoyed the experience! Usually dread the process, but working with Dave Worsham made the experience great! He was always friendly and very respectful. Talking with Justin Thomas was equally as pleasant! He worked the numbers to help us purchase the car of our choice. Thanks to both gentlemen for their kind support and help! More
A Pleasent Lease Experience at Penske Honda I would recommend Penske Honda and especially the Sales Representative. I was amazed with the electronic paperless system and way finance officer ope I would recommend Penske Honda and especially the Sales Representative. I was amazed with the electronic paperless system and way finance officer operated the display table at time of payment. More
Dealers get a bad name-not Penske I was very hesitant to bring my car in to have some work done thinking that the dealer would be out to run up the costs and take advantage like other I was very hesitant to bring my car in to have some work done thinking that the dealer would be out to run up the costs and take advantage like other dealers that I've been to. However, this was not my experience at Penske. I've bought 2 cars from them and took my car in for some significant maintenance upkeeps. I found their pricing to be right in line with other places and even had coupons that I could use. The service adviser (Angie) was great to work with and very helpful to me. I was really surprised and grateful for going to Penske and getting the work done right the first time. More