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Penske Honda

Indianapolis, IN

4.8
566 Reviews

4140 E. 96th St.

Indianapolis, IN

46240

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Showing 566 reviews

May 05, 2020

Excellent careful service with covid 19 happening. Pick up and delivery for service. SUV immaculate. Staff very friendly. Work done in a timely manner. Price very reasonable. More

by jrozzi
Recommend Dealer
Yes
Employees Worked With
don't remember
May 06, 2020 -

Penske Honda responded

We are delighted to find of your satisfaction in regards to the condition of your SUV! Thanks for your review and please have a great day!

May 02, 2020

This is my first experience with Honda after 13 years with Hyundai. Cody Madinski did a super job helping me to find my CRV. He never pressured me which I appreciated! More

by Indygirl
Recommend Dealer
Yes
Employees Worked With
Cody Madinski, Steve(finance)
May 04, 2020 -

Penske Honda responded

Thank you for taking the time to share your pressure-free experience with Cody and Steve! We greatly appreciate your positive feedback, and we hope to work with you again.

May 01, 2020

Always fast & friendly service! Thanks for the extra quick oil change & new wipers !! The whole building is always clean, including the customer waiting room, and employees are attentive & prompt. More

by pattyperry19
Recommend Dealer
Yes
Employees Worked With
Edward
May 03, 2020 -

Penske Honda responded

We appreciate your great comments in regards to our facilities. Thank you so much for sharing. Let us know if we can assist with any other services, Patty. We are here for you!

May 01, 2020

Song Park and James Schubert dealt with us in a professional yet friendly manner. They went over the car, what it can do, what to do if we need help, what packages were available to us and much mo More

by Doris
Recommend Dealer
Yes
Employees Worked With
Song Park and James Schubert
May 03, 2020 -

Penske Honda responded

Congratulations on your car! It is wonderful to know of James and Song's outstanding level of care. Let us know if you have any other questions, Doris. We are happy to help you!

April 29, 2020

Sales staff was prompt, thourough and helpful. Financing was efficient and well done. Great experience. 10/10 All aspects of sale was outstanding. Thank you More

by jmilleman
Recommend Dealer
Yes
Employees Worked With
Doug, Cody, James
Apr 29, 2020 -

Penske Honda responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 26, 2020

I started coming to this Honda when I moved here in 2011., and my 2008 honda ridgeline is still hanging with the best of them. They have kept it in tip top shape. Thanks Guys and Girls. And thank yo More

by lendaii53
Recommend Dealer
Yes
Employees Worked With
Edward Cueto
Apr 27, 2020 -

Penske Honda responded

Thank you for taking the time to share your best service experience with Edward! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out in the future if you need any further auto-related assistance.

April 25, 2020

Honda service Because of the pandemic, we didn’t see anyone save at checkout. Work was performed, and we picked up the car. We are regular customers for Honda servi More

by TeaBoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan
Apr 26, 2020 -

Penske Honda responded

Thanks for being regulars. We appreciate your feedback for us. Please let us know if we can do anything else for you. We hope you take care!

April 24, 2020

Excellent repair work and excellent communication through the process. Took two vehicles in at the same time. Both were services well and the vehicles were clean. More

by tommyv23
Recommend Dealer
Yes
Employees Worked With
Dawn Carson
Apr 25, 2020 -

Penske Honda responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 22, 2020

Fast and friendly service. I had oil, transmission, and brake fluid chanced all in less than 2 hours. No pressure to buy any extra services. More

by Bill
Recommend Dealer
Yes
Employees Worked With
Ed
Apr 22, 2020 -

Penske Honda responded

Thank you for the great review, Bill. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 26, 2019

Paid for Nothing My vehicle stalled and had it towed in to be diagnosed and fixed. I received a call and was told that they are unable to power up the vehicle because More

by AJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Edward
Apr 27, 2019 -

Penske Honda responded

Hello, We are sorry to hear about any inconveniences that did not meet your expectations. We pride ourselves on the high-quality standards we maintain and we would appreciate the opportunity to speak with you about your concerns in regards to the diagnosis of your vehicle. Could you please email your preferred contact information to me at penskehondasupport@penskeautomotive.com? Thank you, Management Team Penske Honda

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