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Penske Honda

Indianapolis, IN

4.8
566 Reviews

4140 E. 96th St.

Indianapolis, IN

46240

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Showing 566 reviews

May 22, 2020

I would rate this a 5 had my car not been left unlocked with the keys in it without notifying me. The service of the vehicle otherwise was good. More

by O. Smith
Recommend Dealer
Yes
Employees Worked With
I don't know
May 23, 2020 -

Penske Honda responded

Hello, We are concerned to learn about your dissatisfaction regarding our services. Given the opportunity, we would like to speak with you about your experience. Please feel free to reach out to us at your own convenience. Thank you, Management Team Penske Honda

May 22, 2020

They always give me great service. They give a good explanation of what you need done and pricing is fair. I would recommend them again. More

by Busy Mom
Recommend Dealer
Yes
Employees Worked With
Darryl
May 23, 2020 -

Penske Honda responded

We appreciate the excellent review and look forward to working with you again.

May 20, 2020

Maintenance minder hit 5% on my 18 Accord. Oil change, rotation and engine and cabin filters. Dawn Carson has this set up quickly even without an appointment and Karen Estridge gave me a ride back to my w More

by nelson.c07
Recommend Dealer
Yes
Employees Worked With
Dawn Carson, Karen Estridge
May 20, 2020 -

Penske Honda responded

Dawn and Karen will appreciate knowing about your satisfaction. Thanks for making us your first choice, Nelson. Please feel free to reach out if we can help again with anything else. Our team is here for you!

May 19, 2020

My expirence was excellent ! Working with Scott , very professional and attentive to my questions and concerns. Distancing and cleanliness was evident Service was great, reviewed the service sheet compre More

by Bangertbarb
Recommend Dealer
Yes
Employees Worked With
Scott
May 20, 2020 -

Penske Honda responded

Thank you so much for sharing your excellent feedback. Scott is a wonderful team member and he'll appreciate your great comments. Feel free to reach out if we can help with anything else. Our team is here for you!

May 16, 2020

Great dealership. Great salesman. Honest!!!! I like the dealership. Location does not matter. Go there for lead rep Ira. As he was out, Cody helped me. Terrific set up and service!!! Good price!! I do not More

by Marcia
Recommend Dealer
Yes
Employees Worked With
Cody, Jim, ira
May 17, 2020 -

Penske Honda responded

Marcia, Thank you so much for taking a moment to give feedback about working with Cody. Congratulations on your vehicle! Let us know if we can help with anything else. We wish you happy driving!

May 13, 2020

In this time of covid 19 the team was there for me . Very easy and quick. The sales person was excellent and finance went above and beyond to get me in my Honda . Excellent service !!!!! More

by Leelop1
Recommend Dealer
Yes
Employees Worked With
Mark, James Schurbert
May 14, 2020 -

Penske Honda responded

We are happy to know that our team was there for you and made your experience with us easy and quick. We truly value your business and if you need anything else please let us know.

May 09, 2020

Had timing belt service preformed and normal oil change. I was happy that it could be completed in a day. Originally when I scheduled the appointment, I was told that a loaner car would be provided for my More

by Joe
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 10, 2020 -

Penske Honda responded

Thank you for the great review, Joe. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

May 08, 2020

We had both cars taken care of in less than an hour. They also ran them through the car wash. We were very pleased with our ser More

by cindy
Recommend Dealer
Yes
Employees Worked With
Edward Mathews
May 09, 2020 -

Penske Honda responded

Cindy, thank you for taking the time to share your excellent experience with Edwards! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

May 07, 2020

Great experience. Doyle, Justin, and Brandon were fantastic! I'd highly recommend Penske Honda for anyone considering a new car. Ask for Doyle, you won't be disappointed! More

by Robert D.
Recommend Dealer
Yes
Employees Worked With
Doyle, Justin, and Brandon
May 08, 2020 -

Penske Honda responded

Robert, thank you for taking the time to mention Doyle, Justin, and Brandon! We appreciate the positive feedback, and we are looking forward to seeing you in the future!

May 05, 2020

Great customer service and always treated professionally. A very nice facility and always clean. Employees were working hard on social distancing meanwhile being very friendly and professional. More

by Sarah
Recommend Dealer
Yes
Employees Worked With
Josh Fink
May 06, 2020 -

Penske Honda responded

Thank you so much for your wonderful comments, Sarah! Our team really appreciates them. Please have a wonderful day, Sarah!

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