Penske Honda

The service experience is always good. Angel Larios is exceptional with customer service. I drive 75 miles to go here. I bought my car here and will continue to do service here. exceptional with customer service. I drive 75 miles to go here. I bought my car here and will continue to do service here. More

Staff very friendly and being able to pay on the app made it very easy to check out. Will continue to use Penske Honda for service. it very easy to check out. Will continue to use Penske Honda for service. More

I was happy that you were able to fit me in to install a new starter. The only issue, which was small, was that I asked Toby to call my cell phone. He left a message on my home phone so I didnt see it as q new starter. The only issue, which was small, was that I asked Toby to call my cell phone. He left a message on my home phone so I didnt see it as quickly. More

Timely, professional, safe service Drove in for an oil change and tire rotation without an appointment. Quickly greeted by customer service rep and then directed to clean, comfortable, Drove in for an oil change and tire rotation without an appointment. Quickly greeted by customer service rep and then directed to clean, comfortable, safe (social distancing) waiting area. Took less time then originally estimated. Received an additional military discount on the service. Service rep took the time to go over the current status of my vehicle and make timely recommendations. I always go to Penske for my Honda service. I bought the car there and I trust them to take care of it for me. More

Very good service. Very happy with staff. Will definitely bring car back if needs anything. Toby was so helpful did not try to up sell anything. bring car back if needs anything. Toby was so helpful did not try to up sell anything. More

Great Service and Support Penske Honda service coordinated my vehicle service. Providing timely, professional, and pro-active care for my vehicle, they picked up my Passport, p Penske Honda service coordinated my vehicle service. Providing timely, professional, and pro-active care for my vehicle, they picked up my Passport, performed service and delivered it back with a detailed explanation of the work performed. Edward, the auto professional whom picked up my vehicle was observing all COVID precautions, very professional, and took time to explain what service would be performed and what to expect. I have had several vehicles with Penske Honda and I can honestly say I have never had a negative experience. From sales (Ira and Eric), to finance, and service, the entire Penske Honda team have always exceeded my expectations. More

Professional Service Good Morning - Thank you for your follow-up. Yes, the service was satisfactory as usual. The only confusing note was that the reason for the un Good Morning - Thank you for your follow-up. Yes, the service was satisfactory as usual. The only confusing note was that the reason for the unusual length of time was that they had trouble "draining the transmission fluid". That seemed strange...the only thing I could think of was some sludge?? the advisor didn't know...??only 50K miles., no problem, just curious. Two other items I would like to mention. First, my wife forgot her purse in the rest room. Through Mark Robinson we were able to contact a young lady after hours (probably a receptionist). She was able to find the purse and hold it in a safe place until we could get by there this morning and pick it up. Ellie is most grateful; please pass along our thanks to the young lady. Secondly, our next door neighbor, also a Honda owner, receives several coupons in the mail for free oil changes, wiper blades, filters, discounts, etc. Seems that he receives them quarterly. They come from Honda and seem to be sent from a Texas address. We have never received any of these coupons. We would be most appreciative if you could place us on that mailing list Thanks again, Ellie and Bob Quigley More

Had a genuine concern for my needs as a customer. Stayed connected with me throughout the process, and walked me through the charges. Excellent service!!! connected with me throughout the process, and walked me through the charges. Excellent service!!! More

Drove in smoothly and service as always on point!! Great experience and no trouble at all !! Will definitely be back and thank you for your great customer service! experience and no trouble at all !! Will definitely be back and thank you for your great customer service! More

The employees were very knowledgeable and professional. They worked with me on different payment options and helped me evaluate the best options. Very Good experience. They worked with me on different payment options and helped me evaluate the best options. Very Good experience. More