Penske Honda
Indianapolis, IN
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I bought my daughter a 2020 Honda CRV. I have purchased between 15 - 20 new cars in my lifetime. This was the most efficient, no- haggle transaction ever! I had researched trade in values and fair purcha between 15 - 20 new cars in my lifetime. This was the most efficient, no- haggle transaction ever! I had researched trade in values and fair purchase prices on a variety of automotive websites prior to visiting the dealership. I usually shop around, but there was no need this time. The trade in offer was top dollar from the start and Penske knocked off more than I was expecting from the MSRP sticker. I was in and out in just under two hours (including the test drive). It was a Thursday afternoon which is probably not peek time, but I was impressed nevertheless. More
affortable and reliable sevice I was very satisfied with the service I got on Monday. I was silly and request a no necessary tire rotation, and the service center people are very ho I was very satisfied with the service I got on Monday. I was silly and request a no necessary tire rotation, and the service center people are very honest and told me that is not necessary, which saved me money. More
Oil change shouldn’t take over an hour especially when you made an appointment. Why should this need to be 25 words in order to submit review? you made an appointment. Why should this need to be 25 words in order to submit review? More
This dealership is always welcoming and ready to help out, which is why I've been coming back for decades! This time the service was unplanned and presented at the end of the day, but I was in and out th out, which is why I've been coming back for decades! This time the service was unplanned and presented at the end of the day, but I was in and out the same day. Thank you to the whole staff! More
Mario was fantastic to work with. He helped us find the perfect car for our family as well as the best financial plan and incentives for our purchase. perfect car for our family as well as the best financial plan and incentives for our purchase. More
We had to have our motor replace which was covered by an extended warranty. Dustin did a great job communicating with the 3rd party warranty company as well as with us. He called often to keep us informed o extended warranty. Dustin did a great job communicating with the 3rd party warranty company as well as with us. He called often to keep us informed of the progression of the repairs. I would definitely go back to Penske Honda and recommend it to anyone needing service. More
Went in for air in tires and attendant found nail in tire / Service Rep said it could be fixed now so we waited. It was a tire patch rather than a new tire. Dawn was very friendly and courteous and got us ch / Service Rep said it could be fixed now so we waited. It was a tire patch rather than a new tire. Dawn was very friendly and courteous and got us checked out while the care was being washed. More
Excellent customer service. Clean and sanitary waiting room. They take extra care with your vehicle and explain all the work that was completed. Love the express service. room. They take extra care with your vehicle and explain all the work that was completed. Love the express service. More
Isaac, Song, & Steve are amazing and very very helpful. They all deserve a raise 10/10 experience :) I love my new Honda and had nothing less than excellent service They all deserve a raise 10/10 experience :) I love my new Honda and had nothing less than excellent service More
FABULOUS sales staff. Informative and non-pressured! Fast, friendly and quality service staff. They always follow up to make sure your experience was nothing short of top notch! Fast, friendly and quality service staff. They always follow up to make sure your experience was nothing short of top notch! More