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Penske Honda
Indianapolis, IN
566 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 566 reviews
July 03, 2020
Professional Service Good Morning - Thank you for your follow-up. Yes, the service was satisfactory as usual. The only confusing note was that the reason for the un Good Morning - Thank you for your follow-up. Yes, the service was satisfactory as usual. The only confusing note was that the reason for the unusual length of time was that they had trouble "draining the transmission fluid". That seemed strange...the only thing I could think of was some sludge?? the advisor didn't know...??only 50K miles., no problem, just curious. Two other items I would like to mention. First, my wife forgot her purse in the rest room. Through Mark Robinson we were able to contact a young lady after hours (probably a receptionist). She was able to find the purse and hold it in a safe place until we could get by there this morning and pick it up. Ellie is most grateful; please pass along our thanks to the young lady. Secondly, our next door neighbor, also a Honda owner, receives several coupons in the mail for free oil changes, wiper blades, filters, discounts, etc. Seems that he receives them quarterly. They come from Honda and seem to be sent from a Texas address. We have never received any of these coupons. We would be most appreciative if you could place us on that mailing list Thanks again, Ellie and Bob Quigley More
by rtqpdc
Employees Worked With
After Hours Receptionist, Mark Robinson
July 02, 2020
Had a genuine concern for my needs as a customer. Stayed connected with me throughout the process, and walked me through the charges. Excellent service!!! connected with me throughout the process, and walked me through the charges. Excellent service!!! More
by Rj2bj
Employees Worked With
Chris McCrickard
July 02, 2020
Drove in smoothly and service as always on point!! Great experience and no trouble at all !! Will definitely be back and thank you for your great customer service! experience and no trouble at all !! Will definitely be back and thank you for your great customer service! More
by MRILEY
Employees Worked With
All who where there where great!
July 01, 2020
Eric was great. No pressure and he explain everything about the CR-V. I feel like I got a reasonable deal and they had my new vehicle ready in less than 24 hours. about the CR-V. I feel like I got a reasonable deal and they had my new vehicle ready in less than 24 hours. More
by Randy
Employees Worked With
Eric Burlison
July 01, 2020
The employees were very knowledgeable and professional. They worked with me on different payment options and helped me evaluate the best options. Very Good experience. They worked with me on different payment options and helped me evaluate the best options. Very Good experience. More
by stevek156
Employees Worked With
Doyle Harlos
June 30, 2020
Always top notch, no nonsense reasonably priced service. Fantastic facilities, always neat and clean. Wonderful people who follow Covid safety guidelines to keep us all safe. A very pleasant and safe experi Fantastic facilities, always neat and clean. Wonderful people who follow Covid safety guidelines to keep us all safe. A very pleasant and safe experience More
by Joe Mellow
Employees Worked With
Unknown
June 30, 2020
Excellent service... will be a buying my cars here for now on...I will definitely send my friends and family to your dealerships in the future now on...I will definitely send my friends and family to your dealerships in the future More
by Gmapatty8588
Employees Worked With
Scott Hiller
June 29, 2020
Excellent I purchased a new 2020 Odyssey from Penske and the transaction was one of the smoothest I've experienced. I started the search on the internet and To I purchased a new 2020 Odyssey from Penske and the transaction was one of the smoothest I've experienced. I started the search on the internet and Todd Vostry reached out to me. Todd secured the vehicle I was interested in and that was the one I test drove and took home. Todd provided excellent customer service and everything was explained clearly Ed handled the signing of the paperwork and made it a pleasant experience. Not only would I recommend Penske Honda, I go there again to purchase a vehicle. More
by Happy Odyssey buyer
Employees Worked With
Todd Vostry, Ed Lage
June 27, 2020
Excellent! Everyone helpful. Chris kept me informed Answered all questions I had everyone answered my questions. Was extremely polite and explain the problems with the car Answered all questions I had everyone answered my questions. Was extremely polite and explain the problems with the car More
by Sonnielj36slj
Employees Worked With
Chris
June 27, 2020
Excellent dealership and service provider. Got service appointment within 24 hours and a follow-up reminder of service date. At end of service I got follow-up text on payment services. appointment within 24 hours and a follow-up reminder of service date. At end of service I got follow-up text on payment services. More
by judgejba
Employees Worked With
Don’t remember.
