Penske Honda
Indianapolis, IN
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Good service and approach to selling vehicles. Have a problem with my Jaguar convertible top but Mo has been responsive and I'm sure they'll take care of me and get that fixed. I recommend this de Have a problem with my Jaguar convertible top but Mo has been responsive and I'm sure they'll take care of me and get that fixed. I recommend this dealer from sales to sales manager to finance. More
Dealership did a great job working to get us financed with a interest rate that was favorable. Paperwork was quick and painless. We did not feel pressured at all. Highly recommend!! with a interest rate that was favorable. Paperwork was quick and painless. We did not feel pressured at all. Highly recommend!! More
I will not return to Penske Service, ever. Arrived on time, was told service might take up to 2-1/2 hours. Okay. Over four hours later, still not done. The 'report' I received, not very helpfu Arrived on time, was told service might take up to 2-1/2 hours. Okay. Over four hours later, still not done. The 'report' I received, not very helpful; I was told what it meant; ie, "brake pads stuck in the bracket, rotors belowing finishing limit." Service? I'd expect better from Honda. More
I was looking for a 2022 Honda Civic Touring, which are currently very hard to find. I found one in transit and reached out to Penske, Todd Vostry picked it up and helped me secure the one in transit! With currently very hard to find. I found one in transit and reached out to Penske, Todd Vostry picked it up and helped me secure the one in transit! Within mere hours of unloading from the truck (plastic still on parts of the car), I was able to go in, test drive and drive away! I was happy to be able to get into a new, hard-to-find car so quickly. Brittany, on the finance side, also made things super easy and painless to sign and make things official! The best Honda dealership I have worked with. More
I had an appointment to look at a specific car. I showed up on time and the salesmen had already left for the day. The car was also not available to see or drive. I was told I would be able to see and driv up on time and the salesmen had already left for the day. The car was also not available to see or drive. I was told I would be able to see and drive that day when I arrived. Even when I informed them I was trying to buy a car that day, they wouldn’t get the keys. This was the worst service I’ve ever had. More
I bought a pre-certified used Honda from this I bought a pre-certified used Honda from this dealership. Within three months I was having issues with the sunroof and the rear latch. Within two yea I bought a pre-certified used Honda from this dealership. Within three months I was having issues with the sunroof and the rear latch. Within two years I had to replace The starter and fix the air conditioner. They offered to do nothing for me and corporate refused to do anything for me as well. It is a shame that they do not stand behind their cars More