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Penske Honda

Indianapolis, IN

4.8
566 Reviews

4140 E. 96th St.

Indianapolis, IN

46240

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Showing 566 reviews

August 22, 2022

From A-Z their customer service and experience was top notch. I will be a repeat customer. Huge shout out to Joe Bejin. More

by Danhemo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Bejin
Aug 23, 2022 -

Penske Honda responded

Hello Dan, we are so glad your customer service experience here at Penske Honda was top-notch. Thank you so very much for this incredible review.

Aug 23, 2022 -

Penske Honda responded

Hello Dan, we are so glad your customer service experience here at Penske Honda was top-notch. Thank you so very much for this incredible review.

Aug 23, 2022 -

Penske Honda responded

Hello Dan, we are so glad your customer service experience here at Penske Honda was top-notch. Thank you so very much for this incredible review.

Aug 23, 2022 -

Penske Honda responded

Hello Dan, we are so glad your customer service experience here at Penske Honda was top-notch. Thank you so very much for this incredible review.

Aug 23, 2022 -

Penske Honda responded

Hello Dan, we are so glad your customer service experience here at Penske Honda was top-notch. Thank you so very much for this incredible review.

August 15, 2022

Good service and approach to selling vehicles. Have a problem with my Jaguar convertible top but Mo has been responsive and I'm sure they'll take care of me and get that fixed. I recommend this de More

by alexmoffett1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo, Adam, Doug
Aug 18, 2022 -

Penske Honda responded

Thanks for the high rating. We strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything more we can do.

April 17, 2022

Dealership did a great job working to get us financed with a interest rate that was favorable. Paperwork was quick and painless. We did not feel pressured at all. Highly recommend!! More

by Mymy09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Jallow, Adam and Scott
Apr 18, 2022 -

Penske Honda responded

Hello, Thank you for sharing your review. Unfortunately, it seems that we do not have any record of you in our database. Please feel free to send me your preferred contact information so that we can confirm your visit. Thank you. Best, Karen Estridge Customer Service Manager kestridge@penskeautomotive.com

March 25, 2022

I will not return to Penske Service, ever. Arrived on time, was told service might take up to 2-1/2 hours. Okay. Over four hours later, still not done. The 'report' I received, not very helpfu More

by larkwest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't know
Mar 26, 2022 -

Penske Honda responded

Hello, Thank you for your feedback. I would appreciate the opportunity to speak with you about your recent service visit. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Jenna Thompson Service Manager Penske Honda Jenna.Thompson@penskeautomotive.com

November 21, 2021

called about jeep and let me drive 57 miles to find out it was sold More

by fordmary63
Recommend Dealer
No
Employees Worked With
mark Robinson
Nov 21, 2021 -

Penske Honda responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Honda and would like the opportunity to discuss your inquiry regarding a Jeep. Can you please send your contact information to me at kestridge@penskeautomotive.com? I look forward to hearing from you. Karen Estridge Customer Service Manager kestridge@penskeautomotive.com

October 11, 2021

Not sure why my credit was run 15 times with only one option of approval. More

by Broke xxxxx
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric
Oct 11, 2021 -

Penske Honda responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about your sales experience. Would you mind emailing your preferred contact information to me at kestridge@penskeautomotive.com? I look forward to speaking with you. Best Regards, Karen Estridge Customer Service Manager kestridge@penskeautomotive.com

July 26, 2021

I was looking for a 2022 Honda Civic Touring, which are currently very hard to find. I found one in transit and reached out to Penske, Todd Vostry picked it up and helped me secure the one in transit! With More

by Eric T.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Vostry, Brittany Homan
Jul 27, 2021 -

Penske Honda responded

Hi Eric- Thank you for taking the time to write a positive review. We're glad to hear Todd and Brittany were able to help you find your perfect 2022 Honda Civic Touring and were able to make your overall experience at our dealership easy and painless. If you ever need help with your new 2022 Honda Civic Touring, feel free to give us a call at Penske Honda.

June 19, 2021

I had an appointment to look at a specific car. I showed up on time and the salesmen had already left for the day. The car was also not available to see or drive. I was told I would be able to see and driv More

by Warrenguy91
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doyle, Dale
Jun 20, 2021 -

Penske Honda responded

Hello, Thank you for bringing this to our attention. We would like the chance to speak with you about your feedback. Please reach out to us at your convenience. We appreciate your time! Management Team Penske Honda

January 28, 2021

I bought a pre-certified used Honda from this I bought a pre-certified used Honda from this dealership. Within three months I was having issues with the sunroof and the rear latch. Within two yea More

by leaucoj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t have names
Jan 28, 2021 -

Penske Honda responded

Hello, We appreciate your feedback regarding your recent service experience. Given the opportunity, we would like to speak with you about your experience. Please email us with your preferred contact information. Thank you, Management Team Penske Honda

Feb 01, 2021 -

leaucoj responded

Hi, I was able to find an email address on your website which I contacted. I was then contacted by yet another salesman asking me if I was interested in purchasing a car. Another poor example of customer service

January 08, 2021

This was a long distance sale and it couldn’t been smoother! Scott, his finance mgr, to John who delivered my car...all was seamless! More

by kerrypickett11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hiller
Jan 09, 2021 -

Penske Honda responded

Thank you so much for taking the time to share the seamless experience you had with our team at Penske Honda. Feel free to reach out if we can help again with anything else! Happy driving!

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