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Penske Honda

Indianapolis, IN

Overview
Reviews
Vehicles
4.8
566 Reviews
Call Dealership (317) 574-9600
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4140 E. 96th St.

Indianapolis, IN

46240

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Showing 566 reviews

October 26, 2023

Excellent experience. I will tell all who would listen! We like the car very much. More

by Bsnider1405
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario
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Oct 26, 2023 -

Penske Honda responded

Hello and thank you for this fabulous five-star review! We are thrilled our Sales Team ensured you had an excellent experience finding a great car at Penske Honda. We appreciate your business, and we hope to see you again.

October 26, 2023

Easy going and simple process. No pressure and a fair deal was made quickly. I got in and out. Excellent More

by JOE T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Robinson and Joe in Finance
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Oct 27, 2023 -

Penske Honda responded

Thank you for your 5-star review. Our Sales Team is thrilled to learn that you found the process straightforward and stress-free. Understanding our customers' needs and ensuring a seamless experience is at the heart of what we do. We're pleased to see that we could offer you a fair deal swiftly. Your feedback is greatly appreciated, and we look forward to assisting you in the future at Penske Honda.

October 26, 2023

Loved our salesman Ryan very pleasant and knowledgeable would recommend him to anyone , finance manager Joe, was not pleasant at all, not a good experience with him and had I not been at the dealership fo More

by SC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Oct 28, 2023 -

Penske Honda responded

Hello, Our goal is to ensure that our guests have the best possible experience, and we would like to speak with you about your interactions with our team. If you would like to discuss this further, please contact me at your earliest convenience. Thank you, Karen Estridge Customer Service Manager kestridge@penskeautomotive.com

Nov 10, 2023 -

SC responded

So as stated earlier the car buying experience itself is long and stressful in itself, I was very pleased with Ryan, when it came to the signing of the papers and meeting Joe Husely that’s where things took a turn…with dealing with customers you should have a you need to have a personality that match. From the minute we walked into his sales office his personality was flat and uninterested as if we were bothering him, felt very unwelcome and uncomfortable with him, once we declined the service plan it really went down hill from there. Had I not been in the dealership for 4 hours, I would of asked for another person. You work hard for your money and when you spend it at a place you want to feel welcome and and that you matter

October 25, 2023

Easy to work with and they walk through all of your options without pressure to purchase additional features. More

by nanrife
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Davisson
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October 18, 2023

Very professional. Extremely knowledge sales staff. Helpful in making our purchase decision. Good inventory to see different models. More

by don1992
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Martinez
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October 14, 2023

Excellent customer service. The staff works well together. They are patient and respectful. I enjoyed the car buying experience. More

by marystoner4021@gmail.com
Recommend Dealer
Yes
Employees Worked With
Adrian,Rising
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Oct 15, 2023 -

Penske Honda responded

Hello, we are thrilled to read this positive five-star review of our Sales Staff here at Penske Honda! Patience and respect are our top priorities so it's good to know that you received an excellent car-buying experience. Thank you for sharing and we hope to see you again!

October 12, 2023

Honest straight forward very helpful and answered all questions. Very easy to work with and there follow through was great. More

by Homer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zachary Meadows
Report | Print
Oct 12, 2023 -

Penske Honda responded

Hello, Homer, and thank you for this wonderful five-star review! We are thrilled our team of professionals were honest, straightforward, and helpful to ensure all of your questions was answered. Thank you for your business, and please reach out to Penske Honda if we can be of any further assistance.

October 12, 2023

Help full , calm and knowledge we went there in evening and salesman and manager took time and finished deal More

by Meghashakti17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Oct 13, 2023 -

Penske Honda responded

We take our reviews seriously here at Penske Honda and are delighted to learn about your visit and that you drove away with a great deal on your new purchase. We appreciate your positive feedback! Our knowledgeable Sales Team is available should you require any extra help. Safe travels!

October 09, 2023

Awesome service! Everyone was friendly and helpful, the building was clean and the salesman explained everything very clearly. More

by Jflack11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Flack
Report | Print
Oct 09, 2023 -

Penske Honda responded

We are thrilled our Sales Team of professionals was friendly and helpful to ensure everything was thoroughly explained during the purchasing process. We're glad you enjoyed our clean facilities! Thank you for the wonderful five-star review. Please reach out to Penske Honda if we can be of any further assistance.

October 08, 2023

Excellent service and attention to detail. Very impressed with the overall process. Very pleasant experience. More

by Crjohnsonsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Fleck
Report | Print
Oct 09, 2023 -

Penske Honda responded

Thank you for your feedback. Our Service Team is delighted to know that you had a pleasant experience and were impressed with our service and attention to detail. Ensuring a smooth and thorough process for our customers is paramount to us. We appreciate your recognition and hope to serve you again in the future here at Penske Honda.

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