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Penske Chevrolet

Indianapolis, IN

4.8
391 Reviews

3210 E. 96th St.

Indianapolis, IN

46240

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Showing 391 reviews

June 08, 2021

Exceptional. Shannon and team set the bar for excellence in customer service. Toby in service as well. They did what they said they would, in the agreed time, and went above and beyond. But did not recom More

by scottedwards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon, Toby.
Jun 10, 2021 -

Penske Chevrolet responded

Thank you for that great review! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

June 04, 2021

These guys at penske Chevrolet are true professionals, they know what the customer wants and dont mess around. From the moment you enter the building until the time you leave they make sure your taken ca More

by Borderstony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nusbaumer
Jun 04, 2021 -

Penske Chevrolet responded

Hi there, We appreciate your kind words about our team. Your satisfaction means everything to us, so we are pleased to hear about your recent experience. Thank you for choosing Penske Chevrolet and we look forward to working with you in the future.

Jun 04, 2021 -

Penske Chevrolet responded

Hi there, We appreciate your kind words about our team. Your satisfaction means everything to us, so we are pleased to hear about your recent experience. Thank you for choosing Penske Chevrolet and we look forward to working with you in the future.

June 03, 2021

The staff went above and beyond to make the purchase of our used vehicle very simple and straight forward. We would buy from them again for sure. More

by Deedeeclark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Barker- five stars, Jeff Copeland, Alan Asher, Sean Weaver
Jun 04, 2021 -

Penske Chevrolet responded

Thank you for that great review! Our team was happy to take care of you. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

June 01, 2021

Stopped in with a “dying” vehicle late afternoon on a Friday before the Memorial Day holiday. Jerry in service was sympathetic as I was in indianapolis from out of town. Took a little while (understandab More

by Tomg
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jerry in service
Jun 01, 2021 -

Penske Chevrolet responded

Hi- Sounds like you had a very efficient experience in our Service Department, that's exactly what we like to learn! Thank you for bringing your vehicle to us at Penske Chevrolet and we look forward to servicing your car again when needed.

May 29, 2021

We were pleased to find Bolts on the lot and a salesman (Bill Quinton) who was knowledgeable and enthusiastic about the EV. We were able to lease, which was great. Bill was very responsive, and the follo More

by Janet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Qinton, Sean Weaver
May 30, 2021 -

Penske Chevrolet responded

We're glad you enjoyed our selection. Thank you for sharing your feedback for Bill and congratulations on your lease, Janet. Please feel free to contact our team if we can be of assistance with anything further.

May 26, 2021

Grate experience had what I needed fair price and great people to work with, both my sales man and finance were knowledgeable and answered all my questions More

by Shawscustom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Asher, Sean Weaver
May 26, 2021 -

Penske Chevrolet responded

Thank you for taking time to give Penske Chevrolet such a great review! Congratulations on your new vehicle! Our Sales and Finance Teams have wonderful customer service skills! If you have any further questions, be sure to contact us!

May 25, 2021

Up until this year, I love the Penske Chevrolet. My husband and I have done business with them for many, many years. I had two bad instances happen, and I’m very leery about doing business with them wh More

by julieproffit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
May 26, 2021 -

Penske Chevrolet responded

Hi, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Chevrolet and would like the opportunity to discuss your experience with our Service Department. Can you please send your contact information to me at Sbodenhamer@penskeautomotive.com? I look forward to hearing from you. Scott Bodenhamer Service Manager Penske Chevrolet

May 24, 2021

I was able to get in quickly to get my car serviced. Great service! I had extra work done and it was completed when promised. More

by Slmathews64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
May 24, 2021 -

Penske Chevrolet responded

Hi there, Thank you for your positive review. We strive to ensure that we can assist our customers in a timely manner, so we are pleased to hear about your recent experience. Thank you for choosing Penske Chevrolet and we hope to see you again.

May 22, 2021

Cameron, Was AWESOME sale rep! I would recommend anyone Cameron, Was AWESOME sale rep! I would recommend anyone looking to go to Penske Chevrolet to get there vehicle! So helpful/knowledgeable! Even help More

by Ashley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
May 22, 2021 -

Penske Chevrolet responded

Hi Ashley, thank you for the kind words about Cameron and your overall experience with Penske Chevrolet. Thank you for sharing some of the details, such has how we helped get Bluetooth set up for your vehicle. We look forward to seeing you again when you next have a need.

May 21, 2021

Excellent Customer Service. Completely worked with me while waiting for insurance check to arrive. Had my new truck ready to go once the check arrived. More

by acreasy.70
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Tarin
May 21, 2021 -

Penske Chevrolet responded

Thank you for sharing your feedback with us! We are so pleased to see that Penske Chevrolet went the extra mile in service to you. We appreciate your business.

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