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Penske Chevrolet

Indianapolis, IN

Overview
Reviews
Vehicles
4.8
401 Reviews
Call Dealership (866) 709-5273
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3210 E. 96th St.

Indianapolis, IN

46240

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Showing 401 reviews

October 08, 2020

The service to my vehicle was excellent. I had an appointment but didn’t get me in till 45 minutes later. Customer service needs a little work More

by 715jes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandy May
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Oct 08, 2020 -

Penske Chevrolet responded

Thank you for your review. We are happy to know that you enjoyed our services. We also appreciate your feedback and will be sure to pass this along to our team. We look forward to working with you again.

October 07, 2020

Mandy May has been my Service Advisor on my last 3 trips for service., she's very pleasant to work with. While waiting for my vehicle the waiting area is quite large with comfortable seating. I would highly More

by djpoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandy May
Report | Print
Oct 08, 2020 -

Penske Chevrolet responded

Thank you for the positive review and rating! We are happy to know that you had a good service experience with us and with the help of Mandy who was pleasant to work with. We appreciate you recommending us and we look forward to any future visits!

October 07, 2020

Mandy was my service rep and was totally great! Gave me all the info I needed and was very pleasant also. I would recommend you to anyone! More

by carriewolfeneal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandy May
Report | Print
Oct 08, 2020 -

Penske Chevrolet responded

Thank you for the positive review and rating! We are delighted to know that you had a 5-star experience with us and with the help of Mandy. We value your business and we appreciate you recommending us!

October 05, 2020

The service department kept me informed of the repairs. Mandy explained the repairs and I needed. Mandy kept me informed the progress of those repairs More

by Mtthayer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandy
Report | Print
Oct 05, 2020 -

Penske Chevrolet responded

Hello there, it's our job to not only provide exceptional service, but to help you understand what we're doing and WHY we're doing it so that you feel confident about the maintenance your vehicle is receiving. We've got to give it to Mandy for this! Thank you for recognizing your visit, and we hope to see you again in the future.

October 04, 2020

They were nice and friendly and very helpful Keith Jones got me right service my truck and got me back on the road I would tell all my friends More

by rsherrod89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Jones
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Oct 05, 2020 -

Penske Chevrolet responded

Thank you for the positive review and rating! We are happy to know that our team was friendly, especially Keith, during your service experience. We value your business and we are always here to help!

October 03, 2020

Jerry Bronson was a pleasure to work with. He made sure I was satisfied before I left the dealership. I’ll return for service when necessary. More

by Rweiper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Bronson
Report | Print
Oct 03, 2020 -

Penske Chevrolet responded

Thank you for the great review! We are pleased that Jerry ensured your satisfaction with his superior service. The pleasure was ours; please come back at any time.

October 03, 2020

The service people working here are amazing Keith Jones The service people working here are amazing Keith Jones was my personal assistant He was friendly helpful and knowledgeable Luke not have asked More

by Luxor1l
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Jones
Report | Print
Oct 04, 2020 -

Penske Chevrolet responded

Thank you for the great review. We will be sure to thank Keith for providing you with excellent service. We look forward to working with you again.

October 02, 2020

Justin Tarin and Kevin Cooper were very helpful and friendly in our buying process. The dealership is a clean and inviting atmosphere. Will be our next stop for vehicles. More

by roz1home
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
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Oct 03, 2020 -

Penske Chevrolet responded

Thank you for the excellent review. We will be sure to thank Justin and Kevin for providing you with an amazing car-buying experience. Let us know if there is anything else we can help you with. We look forward to working with you again.

September 30, 2020

The ease of service is what I like best. Easy check in and very prompt service. I never had to call and ask what was going on. I was constantly updated on the progress with the vehicle. I wish the purch More

by gregory.dalton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandy May
Report | Print
September 28, 2020

In and out!! Thanks for getting me on my way! I really appreciate it. Fast efficient, friendly. Just need an oil change and a tire rotation! More

by rapplynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
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