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Penske Chevrolet

Indianapolis, IN

4.9
405 Reviews

3210 E. 96th St.

Indianapolis, IN

46240

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Showing 405 reviews

October 13, 2020

Thank you Justin for an excellent job! When I arrived he had everything in order . The process was stress free and enjoyable. Justin addressed any concerns I had . He was very professional and knowledgeable More

by Theresaferguson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Turbin, Kevin Thinnes
October 12, 2020

The best dealership Ive ever been. The place was super clean. The staff was amazing and friendly especially the women who processed my car in for an oil change. More

by Tasha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone , Jeff Copeland, Jered Hart, Josh Harris, Melissa Bruce, Paul Fiene, Roberto Guijosa, Bill Chaille, Charlie Jordan, Alan Asher, Sean Weaver
October 10, 2020

Roberto help me out to get the truck I like. He was really professional, friendly, and always ready to answer any question. He walked me through all the process to acquire my new truck. Is the second t More

by Carlosams2584@
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Guijosa, Sean Weaver
October 09, 2020

Great service Great staff, always looking to put Great service Great staff, always looking to put customers first. Mandy was excellent, recommended the best service package for the most value. I al More

by SmoothRide
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandy May
October 08, 2020

The service to my vehicle was excellent. I had an appointment but didn’t get me in till 45 minutes later. Customer service needs a little work More

by 715jes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandy May
Oct 08, 2020 -

Penske Chevrolet responded

Thank you for your review. We are happy to know that you enjoyed our services. We also appreciate your feedback and will be sure to pass this along to our team. We look forward to working with you again.

October 07, 2020

Mandy May has been my Service Advisor on my last 3 trips for service., she's very pleasant to work with. While waiting for my vehicle the waiting area is quite large with comfortable seating. I would highly More

by djpoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandy May
Oct 08, 2020 -

Penske Chevrolet responded

Thank you for the positive review and rating! We are happy to know that you had a good service experience with us and with the help of Mandy who was pleasant to work with. We appreciate you recommending us and we look forward to any future visits!

October 07, 2020

Mandy was my service rep and was totally great! Gave me all the info I needed and was very pleasant also. I would recommend you to anyone! More

by carriewolfeneal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandy May
Oct 08, 2020 -

Penske Chevrolet responded

Thank you for the positive review and rating! We are delighted to know that you had a 5-star experience with us and with the help of Mandy. We value your business and we appreciate you recommending us!

October 05, 2020

The service department kept me informed of the repairs. Mandy explained the repairs and I needed. Mandy kept me informed the progress of those repairs More

by Mtthayer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandy
Oct 05, 2020 -

Penske Chevrolet responded

Hello there, it's our job to not only provide exceptional service, but to help you understand what we're doing and WHY we're doing it so that you feel confident about the maintenance your vehicle is receiving. We've got to give it to Mandy for this! Thank you for recognizing your visit, and we hope to see you again in the future.

October 04, 2020

They were nice and friendly and very helpful Keith Jones got me right service my truck and got me back on the road I would tell all my friends More

by rsherrod89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Jones
Oct 05, 2020 -

Penske Chevrolet responded

Thank you for the positive review and rating! We are happy to know that our team was friendly, especially Keith, during your service experience. We value your business and we are always here to help!

October 03, 2020

Jerry Bronson was a pleasure to work with. He made sure I was satisfied before I left the dealership. I’ll return for service when necessary. More

by Rweiper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Bronson
Oct 03, 2020 -

Penske Chevrolet responded

Thank you for the great review! We are pleased that Jerry ensured your satisfaction with his superior service. The pleasure was ours; please come back at any time.

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