Penske Chevrolet

What can I say, my experience was so great full, Roberto guided me through all process and answered my questions on a very good manner, I highly recommend penske Chevy dealer on 96th Street guided me through all process and answered my questions on a very good manner, I highly recommend penske Chevy dealer on 96th Street More

I took my Trax in for an oil change. Everyone in the service department is always very professional and friendly. Service department is always clean and well kept. service department is always very professional and friendly. Service department is always clean and well kept. More

Have not been to the dealership did it all on the phone and iPad. Very easy and quick Steve was great to work with even though I called him multiple times with questions and iPad. Very easy and quick Steve was great to work with even though I called him multiple times with questions More

The communications of the sales and staff was friendly, helpful and very knowledgeable. I was looking for a late model corvette C7. I found a vette I liked thru the internet that penske had in stock. We di helpful and very knowledgeable. I was looking for a late model corvette C7. I found a vette I liked thru the internet that penske had in stock. We discussed my trade in and I made the trip from Ohio. The deal was struck and so far I am very pleased with my new 2018 corvette stringray. More

I have never had a less than stellar experience with Penske Chevrolet. From sales (Scott Nusbaumer is awesome by the way) to the finance team, service team, and dealership support team, I cannot say en Penske Chevrolet. From sales (Scott Nusbaumer is awesome by the way) to the finance team, service team, and dealership support team, I cannot say enough great things. Top notch! More

Our experience with Penske has been phenomenal mainly in part because of Scott Nusbaumer, our Penske Representative. This gentleman has been determined to provide outstanding salesmanship and a quality o part because of Scott Nusbaumer, our Penske Representative. This gentleman has been determined to provide outstanding salesmanship and a quality of customer care and service that extends well beyond industry standards. GM product today are a tough sell due to lack of inventory and unforeseen production delays. We met with Scott three and a half months prior to purchasing our Suburban. In that three months we tried to order a custom Suburban only to be told that option was not available for what we wanted until what would have been 5 months from the start of our Suburban/Yukon XL purchase journey. Scott called me 2 times a week, every 3-4 days to communicate the current ever-changing environment and discuss options at his disposal. He made sure to under promise and over deliver on all timelines and was quick to communicate any adjust that may have taken place. The Suburban we ended up purchasing did not match completely the model and make up we had chosen throughout the custom product but we are over the moon excited about the Suburban we brought home as it was delivered with love, excitement, and enthusiasm from Scott. He worked his tail of to provide an experience of satisfaction that money cannot buy. His passion, his drive, guidance of important amenities and features, understanding of our needs and communication of both positive and negative information drove our excitement and love throughout this vehicle purchasing scenario that most customers would be frustrated with. We also spent time with Aaron, and he was awesome! He took us through financing options, kept us comfortable throughout the entire process and very informative on our options, defined pros and cons of each options and supported us through our decision making. Great customer care and service provided throughout our process and time with him. We wish Scott, Aaron, and Penske the best! Penske sure is lucky to have these individuals working in their facilities. More

Very helpful staff. I would definitely recommend to any friends or family. Unfortunately, due to no fault of theirs, the dealership did not have a whole lot of inventory. friends or family. Unfortunately, due to no fault of theirs, the dealership did not have a whole lot of inventory. More

Great service!I will be pensky customer for ever.Jerry at service department encourage people to come used penske among all other dealers . Customer is really matter service department encourage people to come used penske among all other dealers . Customer is really matter More

I went to pay for my service work on my SUV. I was going to have to go home, drop my car off then take a Uber up there to pick up my SUV. My service consultant Jerry provided a solution so I didn’t have to. to have to go home, drop my car off then take a Uber up there to pick up my SUV. My service consultant Jerry provided a solution so I didn’t have to. I feel his actions where above and beyond, and he provided works class service! More

I brought my car to be serviced for oil change and to see why the ABS light was on. I was advised ABS was not working right rear hub/tire. The car was ready by 11:00 am on a Saturday. I have always had go why the ABS light was on. I was advised ABS was not working right rear hub/tire. The car was ready by 11:00 am on a Saturday. I have always had good service dealing with the service department personnel. More