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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
753 Reviews

753 Reviews of Penske Chevrolet Of Cerritos - Service Center

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May 25, 2023

Everything was great, but the only thing I don’t like was we had to pay for own coffee lol More

by SIMONSALAS943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Rivera
Report | Print
May 26, 2023 -

Penske Chevrolet Of Cerritos responded

Hello and thank you for taking the time to share your feedback and give us five stars here at Penske Chevrolet of Cerritos. Please do not hesitate to reach out to our team if you need further assistance.

May 24, 2023

Staff is always very pleasant and professional. Wait time is always fast. Staff is very knowledgeable and helpful. More

by MARCI9298
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor
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May 24, 2023 -

Penske Chevrolet Of Cerritos responded

Hello and thank you for taking the time to leave a 5-star review for us at Penske Chevrolet of Cerritos. We're happy we could meet your expectations! Our team is available should you require any extra help.

May 24, 2023

Good service very generous so pleasant like no other dealer gave us such a good service and specially so friendly More

by KHLOE.CRIS423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Cerventes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2023 -

Penske Chevrolet Of Cerritos responded

Our team here at Penske Chevrolet of Cerritos is proud to read that you had a great and pleasant experience with us. Please feel free to contact us again if we can do anything else to assist you.

May 23, 2023

Effortless check in with a friendly helpful tech, advised me of my trucks needs and was on my way. More

by RESCUEBIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Cornejo
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May 24, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, Penske Chevrolet of Cerritos wants to thank you for your kind words and review. It's great to read that our Service Team provided a friendly, helpful, and informative visit for you. We are always happy to help.

May 19, 2023

Luz Aparicio was excellent! She met me on the service drive at my appointment time and provided prompt information and explanations to my questions. More

by JDLTAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luz Aparicio
Report | Print
May 20, 2023 -

Penske Chevrolet Of Cerritos responded

Hi, thank you for taking the time to leave us this 5-star review. It makes us delighted to learn that our Service Team met you at your appointment time and promptly gave you information on the service you received, as well as answered the questions you had. Thank you so much for choosing to visit us here at Penske Chevrolet of Cerritos and you are more than welcome to visit us if you need any further assistance.

May 19, 2023

this dealership was hospitable in their service and would like to thank them for guiding our purchase More

by LDREW22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Slavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2023 -

Penske Chevrolet Of Cerritos responded

We are excited to read that our Sales Team was hospitable and guiding ensuring you had an enjoyable experience. Thank you for your positive review and for trusting us with your purchasing needs. We are here if you need any further assistance here at Penske Chevrolet of Cerritos.

May 18, 2023

Excellent customer service, efficient service, and timely service. Very professional from beginning to end. Consider providing a courtesy car wash with service. More

by ABURGUEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept.
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May 19, 2023 -

Penske Chevrolet Of Cerritos responded

It sounds like you had a very efficient five-star experience with our Service Department. Thank you for bringing your vehicle to us at Penske Chevrolet of Cerritos and we look forward to servicing your car again when needed.

May 18, 2023

I like this dealership because their staff it’s friendly and their work it’s done in a professional manner!! More

by MAYNEILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nabor
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May 19, 2023 -

Penske Chevrolet Of Cerritos responded

Hello MAYNEILL, we are excited to read that our team was friendly and professional ensuring you had a great experience. Thank you for your positive review. We are here if you need any further assistance.

May 17, 2023

Friendly staff. Angel was a great help on helping me get the best deal for my chevy Camaro More

by Leslie Mireles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Financial department- forgot his name , Angel Rivera
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May 18, 2023 -

Penske Chevrolet Of Cerritos responded

Leslie, we are honored you took the time to leave us a five-star review. It makes us happy to know that our friendly Sales Team was a big help in getting you the best deal for your Chevrolet Camaro. Thank you for choosing Penske Chevrolet of Cerritos and have a wonderful day.

May 15, 2023

My first time coming to get service on my vehicle and it was a very pleasant experience. My advisor Shania was wonderful and explained everything. Thanks for your help will be returning soon. More

by SONDRA.VELASQUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania
Report | Print
May 15, 2023 -

Penske Chevrolet Of Cerritos responded

Hello Sondra. We are so glad to learn that your first service experience here was pleasant and that our Service Team could explain everything wonderfully. We are excited to see you back here at Penske Chevrolet of Cerritos with your future automotive needs.

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