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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
753 Reviews

753 Reviews of Penske Chevrolet Of Cerritos - Service Center

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June 29, 2023

The aftermarket coating on the paint is junk. Warranty work needed. 1/2 of job was not completed. Now I have to spend another 1/2 of a day to get the job done correctly. I was promised a tank of More

by rtppi
Workmanship
Recommend Dealer
No
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not Sure of the Management Person. The sales person was excellent
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June 28, 2023

Location good services good prices fair trustworthy staff clean facility car washing and quality cars More

by Darnell
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luz Apreció
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Jun 28, 2023 -

Penske Chevrolet Of Cerritos responded

Hello Darnell. We strive to provide top-tier service to all of our customers and we're glad you experienced that. Thank you for the 5-star review and we look forward to seeing you back again at Penske Chevrolet of Cerritos in the future.

June 28, 2023

Awesome service very professional. Knowledgeable salesman and financial representative. All my questions were answered.Highly recommend. More

by MIREYATALA67
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ayda Alnimri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2023 -

Penske Chevrolet Of Cerritos responded

Thank you for your warm endorsement of Penske Chevrolet of Cerritos! We are happy to learn that you received awesome assistance from our Sales Team during your visit and we welcome you back anytime.

June 27, 2023

Quick and efficient attention when pulling up for service; friendly, clean dealership. Very pleasant experience. More

by RYAYOSHI
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
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Jun 27, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, thank you for taking the time to leave this amazing review! We are so happy to read that you received quick and efficient service from our Service Team. Feel free to come to visit us again here at Penske Chevrolet of Cerritos for any of your future automotive needs.

June 26, 2023

The Customer service, employees, and quick turn around I give them 10 out of 10 that’s why I always come back. More

by MARCR639
Service Price Transparency
Recommend Dealer
Yes
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Jun 26, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, thank you for your 5-star review. Excellent customer service and quick turnaround are always valued by our Service Team. We encourage you to continue to choose Penske Chevrolet of Cerritos for any of your automotive needs. Have a great day!

June 25, 2023

Professional, fast, and good deal. I recommend the service at this location. Thank you for the experience More

by MAGGIER34
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 26, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, thank you for taking the time to leave us the fantastic 5-star review and recommendation. It delights us to read you had a professional, and timely visit with our Service Team. We always strive for excellent customer experiences here at Penske Chevrolet of Cerritos. If we can be of further assistance, please feel free to reach out. Have a great day!

June 22, 2023

My sales lady was great! Over all it was a nice experience. Would love it if there were bottles of water for those buying a car. We were there for 4 hours and I ran out of wa More

by rachelstaralbright
Workmanship
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, Thank you for sharing your review. We are glad you enjoyed your interactions with our team. If you would like to discuss the feedback you've shared in greater detail, please send me an email with your preferred contact information. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

June 20, 2023

Good experience and very happy with there service they did a recall for me that I didn’t expect More

by BR59CHEVY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Reed Amiri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Cerventes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Medina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2023 -

Penske Chevrolet Of Cerritos responded

We are glad you enjoyed great customer service working with our Service Team at Penske Chevrolet of Cerritos. Thank you for your positive review and for trusting us with your automotive needs. We are here if you need any further assistance.

June 15, 2023

Everyone in the service department was great, kept me updated on status and condition of my car. More

by joannaberumen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Flores
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Jun 16, 2023 -

Penske Chevrolet Of Cerritos responded

Thank you for taking the time to share your experience with our Service Team. We are pleased to see they were communicative throughout the service of your vehicle. If there is anything else we can help you with at Penske Chevrolet of Cerritos, please let us know!

June 14, 2023

Brian was a pleasure to work with. I appreciate his respectful no high-pressure manner. More

by gailmdennis
Recommend Dealer
Yes
Employees Worked With
Brian Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2023 -

Penske Chevrolet Of Cerritos responded

Our Sales Team appreciates you taking the time to leave us this feedback. We are overjoyed to know that you had such a pleasant experience with us. Thank you for choosing Penske Chevrolet of Cerritos.

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