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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
752 Reviews

752 Reviews of Penske Chevrolet Of Cerritos - Service Center

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October 06, 2023

Great Customer Service! Service Advisor Felipe Cornejo was friendly, knowledgeable and professional. Waiting room is spacious and clean. Highly recommend servicing vehicl More

by bschumacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Cornejo; David Driscoll
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October 06, 2023

I don’t like the costumer service the way is communicating they are like Ruth More

by Mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service repair
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Oct 07, 2023 -

Penske Chevrolet Of Cerritos responded

Mario, I would like to learn more about the level of customer service and communication you received from our team. We pride ourselves on the high-quality standards we maintain here at Penske Chevrolet of Cerritos and I would appreciate the opportunity to speak with you about your feedback. Could you please reach out to me directly? Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

October 03, 2023

Felipe Cornejo was awesome, very courteous, and professional. Service was great, and very clean waiting area. More

by Lio Suafo'a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Cornejo
Report | Print
Oct 04, 2023 -

Penske Chevrolet Of Cerritos responded

Lio, it is always our pleasure to provide guests with courteous and professional assistance here at Penske Chevrolet of Cerritos! Thank you for this kind recognition of our staff and facilities, and we hope to be of assistance to you in the future.

October 01, 2023

Service was great and quick. Waiting room was nice, spacious and had a coffee machine 👍🏻 More

by BBQNIKKICHICKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
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September 30, 2023

David canche was very helpful and informative when it came to questions pertaining to my sulverados repair and went above and beyond by keeping me informed thanks David. More

by JOSEESCARENO13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Cerventes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Penske Chevrolet Of Cerritos responded

We are honored you took the time to leave us a five-star review. It is gratifying to read that our helpful Service Team was informative and kept you informed during the service on your Chevrolet Silverado. If you ever have any future needs, we are always here to help at Penske Chevrolet of Cerritos.

September 28, 2023

service was great but it disappointing that they don't offer shuttle rides or carwash to at least have vehicle clean. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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September 23, 2023

Had t bring my car back in for heater hoses to be replaced and to have my A/A replaced as I thought I had another oil leak. So far so good and Felipe Cornrejo kept me up to date on what was happening More

by LIFESABESCH.23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Cornrejo
Report | Print
Sep 29, 2023 -

Penske Chevrolet Of Cerritos responded

Our Service Team is happy to see that we could take care of your repairs for you in a timely manner. We strive to be informative throughout the whole service process so that our guests have the best possible experience. Thank you for leaving such a glowing review and a five-star rating. Take care.

September 22, 2023

Been coming to Penske Chevrolet for 15 or 20 years. Great vehicles, great service. Great Job!! More

by RAYESTRADA56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Sep 22, 2023 -

Penske Chevrolet Of Cerritos responded

We appreciate your excellent review and input. We are glad to learn that you are consistently impressed with our Service Team. Thank you so much for being one of our valued guests, and we look forward to your next visit at Penske Chevrolet of Cerritos!

September 22, 2023

Great service. They were very quick and brought my car back good as new.Thank you! More

by SUNSHINESMILE96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, thanks for this amazing review! Quick and great assistance is always valued by our Service Team. Come see us here at Penske Chevrolet of Cerritos again for any of your future vehicle needs.

September 22, 2023

Everyone is nice and are always trying to help you with anything you need love going there. More

by JESSICAMEZA75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barnes
Report | Print
Sep 22, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, we are delighted to know that our team was nice, and able to help you with anything you need on your visit. Thank you very much for leaving us this wonderful feedback and 5 stars. Please feel free to reach out to us for any further assistance, and we appreciate you sharing this about our team at Penske Chevrolet of Cerritos.

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