Penske Chevrolet Of Cerritos - Service Center
Cerritos, CA
630 Reviews of Penske Chevrolet Of Cerritos - Service Center
My sales lady was great! Over all it was a nice experience. Would love it if there were bottles of water for those buying a car. We were there for 4 hours and I ran out of wa Over all it was a nice experience. Would love it if there were bottles of water for those buying a car. We were there for 4 hours and I ran out of water. The finance guy said I could buy one at the vending machine. (I guess 36k was not enough to get a free water) More
Good experience and very happy with there service they did a recall for me that I didn’t expect did a recall for me that I didn’t expect More
Brian was a pleasure to work with. I appreciate his respectful no high-pressure manner. I appreciate his respectful no high-pressure manner. More
During my visit for a recall, the service advisor did not offer a free 49-point complementary vehicle inspection similar to AAA. Instead of immediately suggesting a brake fluid replacement and cabin filter. offer a free 49-point complementary vehicle inspection similar to AAA. Instead of immediately suggesting a brake fluid replacement and cabin filter. More
After waiting for almost a month for the engine replacement because they sent the wrong engine, I was advised that my service van was ready. I drove it for 30 miles then the engine light came on. T replacement because they sent the wrong engine, I was advised that my service van was ready. I drove it for 30 miles then the engine light came on. The vehicle also serves to the right meaning the wheel alignment is off and finally, when I am driving it back to the dealership, it won't moved because the clutch was slipping. It will not go on reverse and had no power to move forward. I know it spent almost the same time at the dealership last time because they replaced the transmission. Sorry but I have to be honest on what is happening and how I feel. The vehicle is still in the dealership and I have no idea of what is happening because the service advisor is not good on advising or updating the customer. I tried going to other dealership for minor repairs but for some reason, bad luck always end me up in Penske Chevrolet in Cerritos. Thank you Bonito Tamase More