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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
630 Reviews

630 Reviews of Penske Chevrolet Of Cerritos - Service Center

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June 27, 2023

Quick and efficient attention when pulling up for service; friendly, clean dealership. Very pleasant experience. More

by RYAYOSHI
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
Jun 27, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, thank you for taking the time to leave this amazing review! We are so happy to read that you received quick and efficient service from our Service Team. Feel free to come to visit us again here at Penske Chevrolet of Cerritos for any of your future automotive needs.

June 26, 2023

The Customer service, employees, and quick turn around I give them 10 out of 10 that’s why I always come back. More

by MARCR639
Service Price Transparency
Recommend Dealer
Yes
Jun 26, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, thank you for your 5-star review. Excellent customer service and quick turnaround are always valued by our Service Team. We encourage you to continue to choose Penske Chevrolet of Cerritos for any of your automotive needs. Have a great day!

June 25, 2023

Professional, fast, and good deal. I recommend the service at this location. Thank you for the experience More

by MAGGIER34
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service
Jun 26, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, thank you for taking the time to leave us the fantastic 5-star review and recommendation. It delights us to read you had a professional, and timely visit with our Service Team. We always strive for excellent customer experiences here at Penske Chevrolet of Cerritos. If we can be of further assistance, please feel free to reach out. Have a great day!

June 22, 2023

My sales lady was great! Over all it was a nice experience. Would love it if there were bottles of water for those buying a car. We were there for 4 hours and I ran out of wa More

by rachelstaralbright
Workmanship
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, Thank you for sharing your review. We are glad you enjoyed your interactions with our team. If you would like to discuss the feedback you've shared in greater detail, please send me an email with your preferred contact information. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

June 20, 2023

Good experience and very happy with there service they did a recall for me that I didn’t expect More

by BR59CHEVY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Reed Amiri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Cerventes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Medina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Penske Chevrolet Of Cerritos responded

We are glad you enjoyed great customer service working with our Service Team at Penske Chevrolet of Cerritos. Thank you for your positive review and for trusting us with your automotive needs. We are here if you need any further assistance.

June 15, 2023

Everyone in the service department was great, kept me updated on status and condition of my car. More

by joannaberumen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Flores
Jun 16, 2023 -

Penske Chevrolet Of Cerritos responded

Thank you for taking the time to share your experience with our Service Team. We are pleased to see they were communicative throughout the service of your vehicle. If there is anything else we can help you with at Penske Chevrolet of Cerritos, please let us know!

June 14, 2023

Brian was a pleasure to work with. I appreciate his respectful no high-pressure manner. More

by gailmdennis
Recommend Dealer
Yes
Employees Worked With
Brian Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Penske Chevrolet Of Cerritos responded

Our Sales Team appreciates you taking the time to leave us this feedback. We are overjoyed to know that you had such a pleasant experience with us. Thank you for choosing Penske Chevrolet of Cerritos.

June 13, 2023

During my visit for a recall, the service advisor did not offer a free 49-point complementary vehicle inspection similar to AAA. Instead of immediately suggesting a brake fluid replacement and cabin filter. More

by RTBADURIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Cornejo
Jun 14, 2023 -

Penske Chevrolet Of Cerritos responded

Thank you for leaving a positive rating and review for us at Penske Chevrolet of Cerritos. We are happy our Service Team was able to assist you with your vehicle's recall repairs. We thank you for your business.

June 11, 2023

After waiting for almost a month for the engine replacement because they sent the wrong engine, I was advised that my service van was ready. I drove it for 30 miles then the engine light came on. T More

by Bonito Tamase
Service Communication
Recommend Dealer
No
Employees Worked With
Shanahan Barnes
Jun 12, 2023 -

Penske Chevrolet Of Cerritos responded

Bonito, We take our customer feedback very seriously and would like the opportunity to connect with you regarding the care our Service Team has provided for your van and the communication you have received. Can you please send your preferred contact method to me? Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

Jun 12, 2023 -

Bonito Tamase responded

Benito.Tamase@shyftservices.com is my email and preferred way of communication Thank you

June 10, 2023

Great service as always ,I haven't had any issues up to this point and have been servicing both my vehicles for years More

by XXLOUDOGXX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luz in service
Jun 11, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, thank you so much for your loyalty and kind words. It is wonderful to learn that you received great service at Penske Chevrolet of Cerritos and we are always here to assist you with anything else. Take care.

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