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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
753 Reviews

753 Reviews of Penske Chevrolet Of Cerritos - Service Center

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November 16, 2023

Shania is very responsive and stays in top of everything. The service staff is thorough and knowledgeable. Another positive experience at Penske Chevrolet! More

by SANDIE.WELDON
Recommend Dealer
Yes
Employees Worked With
Shania Barnes
Report | Print
Nov 17, 2023 -

Penske Chevrolet Of Cerritos responded

We are honored you took the time to leave us a five-star review. It is wonderful to know that our Service Team was thorough and responsive during your visit. If you ever have any future needs, we are always here to help at Penske Chevrolet of Cerritos.

November 12, 2023

All of the folks in the Service Department were very professional, friendly and courteous, and I received an excellent service on my new 2023 Tahoe. Thank you. More

by SCREENWRITER001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
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Nov 13, 2023 -

Penske Chevrolet Of Cerritos responded

Thank you for trusting our Service Team to assist you with the needs of your new 2023 Chevrolet Tahoe. We take pride in offering professional care, courteous interactions, and excellent experiences. Penske Chevrolet of Cerritos is here for you.

November 10, 2023

So far so good , was happy with the courteous greeting I received and felt like I was treated very professionally. I’ll be back More

by KEYDESIGN57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, we're glad you're happy with the way we do business here. It brings us joy to learn that our team treated you professionally and was happy to assist you during your visit. We look forward to assisting you again at Penske Chevrolet of Cerritos.

November 10, 2023

I am a repeat customer of Penske Chevrolet for whenever my corvette disappoint me. ADRIAN MARTINEZ is always friendly and helpful, and his customer service is outstanding. I’ve recommended them to all my More

by JAVIER4121989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian martinez
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Nov 11, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, thank you very much for trusting us here at Penske Chevrolet of Cerritos with your Chevrolet Corvette. We are glad to learn that our Service Team is always helpful and provides you with excellent customer service. It is such an honor to receive your 5-star review and recommendation and if there is anything else that we can do to assist you, please feel free to let us know.

November 08, 2023

The staff is great fthey also have fast service and also great customer service will keep coming. More

by KEROPPI7878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania and the rest of the staff are great.
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Nov 08, 2023 -

Penske Chevrolet Of Cerritos responded

We are thrilled to learn that our team provided you with fast service during your visit to Penske Chevrolet of Cerritos. Thank you for bringing your business to us and taking the time to leave us an excellent review. Please don't hesitate to contact us with any questions or concerns.

November 08, 2023

Great service, event though I didn’t have an appointment my car was services in a shot time More

by Hector_galeno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
Report | Print
Nov 08, 2023 -

Penske Chevrolet Of Cerritos responded

Hi, we are delighted to know that our Service Team was able to assist you in a timely manner, and provided a great experience during your visit. Thank you for leaving us this amazing feedback and 5 stars. We’re glad you came in, and we appreciate your business at Penske Chevrolet of Cerritos.

November 08, 2023

It’s nice they welcome you with open arms and they make sure you leave satisfied More

by DOMINIQUEHARTMAN0309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Means
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Penske Chevrolet Of Cerritos responded

Hi, we are glad to read that our Service Team was welcoming, and provided a satisfying experience during your visit. Thank you so much for the kind feedback and 5 stars. It is great to know that you enjoyed working with our team at Penske Chevrolet of Cerritos, and we hope to see you again in the future.

November 07, 2023

Slow service and customer service never returns call or emails in regards to questions and concerns More

by BONNIEMAYEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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November 06, 2023

Adrian Martinez was professional, friendly, and helpful. He took my vehicle in without an appointment. More

by JCOVARRUBIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Penske Chevrolet Of Cerritos responded

Hello. Thank you for the 5-star review. We are delighted to learn that our Service Department was professional, friendly, and helpful. If you ever need future assistance, we are more than happy to help at Penske Chevrolet of Cerritos. Take care.

November 06, 2023

Service courteous/fast but wheel alignment not satisfactory. Went elsewhere to have work done correctly. More

by GSHILL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Nov 07, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Chevrolet of Cerritos, and am glad to know that your experience was courteous and fast. I would, however, like the opportunity to discuss the level of service you received from our Service Team regarding your wheel alignment. Please reach out to me directly. I look forward to hearing from you. Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

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