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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
567 Reviews

567 Reviews of Penske Chevrolet Of Cerritos - Service Center

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May 14, 2024

Everyone here is always nice and pleasant. They are very professional and do great work. They're honest, I only trust Penske Chevrolet Cerritos with my cars. Adrian was my service advisor, 10' More

by DENISEGONZALEZ342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
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May 14, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your glowing feedback. It's important to us that our team provides honest, professional service and we're glad they achieved it with you. Thank you for placing trust in Penske Chevrolet of Cerritos, especially in our communicative staff members.

Helpful
May 12, 2024

Andrew was great , got me in and out very fast. Followed up with me after More

by ADO.MEHIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Martinez
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May 12, 2024 -

Penske Chevrolet Of Cerritos responded

We're glad to hear that our team was efficient and communicative during your visit. Thank you for choosing Penske Chevrolet of Cerritos.

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May 10, 2024

Very clean with very professional people. Bought my vehicle here and this is where we bring it because of the employees More

by JOEATATHENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Driscoll
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May 10, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your trust in Penske Chevrolet of Cerritos. Our team strives to maintain a clean environment and to offer expert advice for all vehicle purchases and services. Thank you.

Helpful
May 09, 2024

Was given a quote of $2,000. 00+ to do a repair. Took it to our local mechanic and got it repaired for $350. I don’t know how there could be that big of a difference but it seems More

by KENT4FISHING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
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May 11, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us here at Penske Chevrolet of Cerritos and I would appreciate the opportunity to speak with you to address your recent visit to our Service Department for a repair regarding the subsequent price. Please reach out to me directly. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

Helpful
May 07, 2024

The service here is ON POINT! Can’t say how fast and friendly Shania and the team took care of my needs! Thanks Shania! More

by Volt2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barnes
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May 07, 2024 -

Penske Chevrolet Of Cerritos responded

We value your feedback at Penske Chevrolet of Cerritos. We're pleased the fast, friendly service from our team met your needs. Thank you for choosing us.

Helpful
May 06, 2024

Great dealership and great service. Always treated well and in a timely manner. I usually go in on Saturday because that's a day I have off. More

by CYBORGNINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian, David canche
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May 06, 2024 -

Penske Chevrolet Of Cerritos responded

We are pleased to hear that you value your experiences at Penske Chevrolet of Cerritos. Your satisfaction on Saturdays, with our dealership and service, really matters to us. Thank you for sharing your thoughts kindly.

Helpful
May 05, 2024

I again worked with Service Advisor Shania Barnes and Corvette Tech Zack Tuttle whose work and pride of workmanship is excellent on my 2009 Corvette as always. The repair work was perfect and I've put on More

by neoshiro66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barnes, Zack Tuttle
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May 05, 2024

Pretty good service on time and very friendly not complaining and very recommended for your car maintenance More

by GUADALUPEGUERRERO101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reed Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Penske Chevrolet Of Cerritos responded

Great to hear your car maintenance service was timely and friendly at Penske Chevrolet of Cerritos. Your recommendation means a lot to our team, thank you.

Helpful
May 05, 2024

Brand new engine replacement by service department and with 30% life left on oil with that new engine , low oil warning light comes on . Shorted me oil . Service is terrible . Misdiagnosed an issue that i More

by GSAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felipe cornejo
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May 06, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about an engine replacement performed by our Service Team, as well as your vehicle's oil level. Would you mind reaching out to me directly? I look forward to speaking with you. Best Regards, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

Helpful
May 04, 2024

Felipe was really nice and professional and the technicians did a great job on my car! This will now be my Chevy dealer. More

by JORGEASALDANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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May 04, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your kind words. It's good to hear that our team at Penske Chevrolet of Cerritos met your service requirements effectively. Feel free to return anytime you need assistance with your Chevy vehicle.

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