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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
630 Reviews

630 Reviews of Penske Chevrolet Of Cerritos - Service Center

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September 01, 2023

Adrian our service advisor has always been great. He goes above and beyond. Anytime we have an issue which we have had he always handles it. Top notch service. More

by ZELEVO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
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Sep 03, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, we are grateful you took the time to leave this positive review. It is delightful to learn that our Service Team went above and beyond to provide top-notch customer service. If you ever have any future needs, we are always here to help at Penske Chevrolet of Cerritos.

August 30, 2023

Top Notch service sells person was very thorough and knowledgeable and provided the best information on the 2023 Corvette More

by JEROMED1268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reed Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

Penske Chevrolet Of Cerritos responded

Thank you so much for this positive review and 5 stars. We are very happy to see that our Sales Team was very thorough, knowledgeable, and provided great information during your visit. We're glad you came in, and we appreciate your business at Penske Chevrolet of Cerritos. Please do not hesitate to reach out to us for any future assistance.

August 29, 2023

Great response time for the service requested. Very professional staff interactions. Great breakdown of what services were fulfilled. More

by Walid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Cornejo
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Aug 30, 2023 -

Penske Chevrolet Of Cerritos responded

Walid, thank you so much for the awesome review and 5 stars. We are so happy to read that our Service team was professional and timely on your visit. It is great to know that you had a great experience working with our team at Penske Chevrolet of Cerritos, and we hope to assist you again in the future. Have a great day!

August 29, 2023

Luz was Phenomenal, She was very professional and courteous. I would comeback because of her! More

by JGNUNEZ1968
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luz
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Aug 30, 2023 -

Penske Chevrolet Of Cerritos responded

Thank you so much for the great review and 5 stars. We are so happy to read that our team was very professional and courteous on your visit. It was great on know you had a phenomenal experience working with our team at Penske Chevrolet of Cerritos, and we hope to do business with you again in the future.

August 28, 2023

Quick and great service . Everyone is nice and willing to help with any questions you may have. Lobby is clean and there is plenty of seating. More

by STEPH_BLUE_1231
Recommend Dealer
Yes
Employees Worked With
Adrian
Report | Print
Aug 29, 2023 -

Penske Chevrolet Of Cerritos responded

We are honored you took the time to leave us a five-star review. It is wonderful to learn that our friendly team was willing to answer all of your questions and took care of your needs in a quick manner. If you ever need future assistance, we are more than happy to help at Penske Chevrolet of Cerritos.

August 25, 2023

The service, value, and attention I get is always top notch. They are prompt, friendly, and professional. I recommend them to anyone I know who owns Chevrolet! More

by ADRIANGIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2023 -

Penske Chevrolet Of Cerritos responded

It makes us very happy to have your business here at Penske Chevrolet of Cerritos. We are so proud to know the attention, value, and the service we provide is top-notch. Our Service Team is beyond proud to have been friendly, professional, and prompt to best meet your needs. Thank you for your five-star review and your kind recommendation is greatly appreciated.

August 24, 2023

Service was excellent and my expectations were met. The rep was Very helpful and friendly More

by Roxanne Corral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shania
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Aug 25, 2023 -

Penske Chevrolet Of Cerritos responded

Hi, Roxanne. We are so pleased that our friendly and helpful Service Team met your expectations and that your service was excellent. Thank you for your wonderful five-star review of Penske Chevrolet of Cerritos.

August 23, 2023

Brought my car in to have the front cover resealed and when they test drove the car the check engine light came so they took it back in to find out what was going on as it was a harness and an Exhaust act More

by LIFESABESCH.23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Cornrejo
Report | Print
Aug 24, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, thank you so much for taking the time to leave us a great review and 5 stars. We are so happy to learn that our Service Team was able to provide an excellent experience on your visit, and also provide you a rental while you wait. It was a pleasure to assist you here at Penske Chevrolet of Cerritos, our team will be so happy to assist you on your next visit. If you ever need any help with your vehicle, please feel free to reach out to us any time.

August 21, 2023

Fast service. Check in and out was great. Staff always friendly and knowledgeable to answer all questions More

by NFC53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francia Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2023 -

Penske Chevrolet Of Cerritos responded

Thank you so much for this great feedback and 5-star rating. We are so happy to read that our team was able to provide a quick service, was friendly and knowledgeable to answer all questions on your visit. It was truly amazing to assist you at Penske Chevrolet of Cerritos, we look forward to working with you again in the future.

August 20, 2023

The customer service was excellent! ! Everyone was really nice and helpful wirh my truck needs. More

by Lily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barnes
Report | Print
Aug 21, 2023 -

Penske Chevrolet Of Cerritos responded

Hi Lily, thank you so much for your kind feedback. We are so glad that you received excellent customer service during your visit at Penske Chevrolet of Cerritos and we would be honored to assist you again in the future.

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