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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
629 Reviews

629 Reviews of Penske Chevrolet Of Cerritos - Service Center

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October 01, 2023

Service was great and quick. Waiting room was nice, spacious and had a coffee machine 👍🏻 More

by BBQNIKKICHICKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
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September 30, 2023

David canche was very helpful and informative when it came to questions pertaining to my sulverados repair and went above and beyond by keeping me informed thanks David. More

by JOSEESCARENO13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Cerventes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Penske Chevrolet Of Cerritos responded

We are honored you took the time to leave us a five-star review. It is gratifying to read that our helpful Service Team was informative and kept you informed during the service on your Chevrolet Silverado. If you ever have any future needs, we are always here to help at Penske Chevrolet of Cerritos.

September 28, 2023

service was great but it disappointing that they don't offer shuttle rides or carwash to at least have vehicle clean. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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September 23, 2023

Had t bring my car back in for heater hoses to be replaced and to have my A/A replaced as I thought I had another oil leak. So far so good and Felipe Cornrejo kept me up to date on what was happening More

by LIFESABESCH.23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Cornrejo
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Sep 29, 2023 -

Penske Chevrolet Of Cerritos responded

Our Service Team is happy to see that we could take care of your repairs for you in a timely manner. We strive to be informative throughout the whole service process so that our guests have the best possible experience. Thank you for leaving such a glowing review and a five-star rating. Take care.

September 22, 2023

Great service. They were very quick and brought my car back good as new.Thank you! More

by SUNSHINESMILE96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, thanks for this amazing review! Quick and great assistance is always valued by our Service Team. Come see us here at Penske Chevrolet of Cerritos again for any of your future vehicle needs.

September 22, 2023

Been coming to Penske Chevrolet for 15 or 20 years. Great vehicles, great service. Great Job!! More

by RAYESTRADA56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 22, 2023 -

Penske Chevrolet Of Cerritos responded

We appreciate your excellent review and input. We are glad to learn that you are consistently impressed with our Service Team. Thank you so much for being one of our valued guests, and we look forward to your next visit at Penske Chevrolet of Cerritos!

September 22, 2023

Everyone is nice and are always trying to help you with anything you need love going there. More

by JESSICAMEZA75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barnes
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Sep 22, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, we are delighted to know that our team was nice, and able to help you with anything you need on your visit. Thank you very much for leaving us this wonderful feedback and 5 stars. Please feel free to reach out to us for any further assistance, and we appreciate you sharing this about our team at Penske Chevrolet of Cerritos.

September 21, 2023

Shania Barnes has exceptional customer service I really appreciate her she was very quick, nice, and attentive . More

by Blestif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barnes
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Sep 22, 2023 -

Penske Chevrolet Of Cerritos responded

Hi! We are so pleased that you had a positive experience with Penske Chevrolet of Cerritos. Thank you for your feedback regarding our very quick, nice, and attentive team.

September 20, 2023

Really good customer service and friendly people around the dealer, they make you feel comfortable like if you are at home More

by PaLomah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel and Will
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Sep 22, 2023 -

Penske Chevrolet Of Cerritos responded

Hello. We are so pleased that you had a favorable experience with Penske Chevrolet of Cerritos. Thank you for your positive review regarding the good customer service and our friendly team. It is nice to see that you experienced the home-like comfort we always strive to achieve. Please choose us again for any future sales or service needs.

September 19, 2023

Great customer service from Felipe Cornejo during my visit very thorough covering all bases plus extra assistance More

by oceanview.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Sep 29, 2023 -

Penske Chevrolet Of Cerritos responded

Hello. We are so pleased that you had a favorable experience and great customer service with Penske Chevrolet of Cerritos. Thank you for your positive review.

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