Penske Chevrolet Of Cerritos - Service Center

I bought a car from Penske on 12/29/23 When l got home noticed a dashboard light was on. Read my manual it was my collision sensor. Wasn’t able to take the car in till 1/17/24. They had one of their mech noticed a dashboard light was on. Read my manual it was my collision sensor. Wasn’t able to take the car in till 1/17/24. They had one of their mechanics check it out, said it was broken lose from an impact..well, the impact didn’t happen on my watch, bought it this way. So, l have to pay for it… Will never go back to Penske.. Daniel in financing lied when l was buying the car and told me l had to buy Karr alarm for 900.00.found out once l got home and investigated it, that was not true.. Shame on you Penske, taking advantage of a senior citizen. Kathy Anthony More

Very happy with the services Oscar provided with my lease options his professionalism and knowledgeable skills helped me decide the best choice, love my new car thanks Oscar you did an awesome job. options his professionalism and knowledgeable skills helped me decide the best choice, love my new car thanks Oscar you did an awesome job. More

Adrian Martinez was friendly, professional, thorough, and informative. It was a real pleasure working with him. We will definitely be back at Penske for our future maintenance needs, and will be sure to sch informative. It was a real pleasure working with him. We will definitely be back at Penske for our future maintenance needs, and will be sure to schedule that visit with Adrian! Thank you, sir! More

Prompt service with helpful advisor. Lack service specific specials and no car wash after service. Got the job done but no complimentary internet either while waiting for service. Lack service specific specials and no car wash after service. Got the job done but no complimentary internet either while waiting for service. More

David provided excellent service. He was able to explain the issues with the car and my repair options. The vehicle was ready as promised. I would recommend using Penske for you repa He was able to explain the issues with the car and my repair options. The vehicle was ready as promised. I would recommend using Penske for you repair needs. More

Adrian Martinez is fantastic and such a nice guy. He contacted me and said that he noticed a few things that were under warranty and did I want them done while they had the car. This is so refreshing He contacted me and said that he noticed a few things that were under warranty and did I want them done while they had the car. This is so refreshing because we have not received this care from the person that usually helps us. Thank you Adrian. We will definitely ask for you from now on! More

I’ve been bringing my car here for service ever since I bought it and the service is great bought it and the service is great More

We came in to get the wiper blades replaced and the Service Manager said it wasn't under warranty due to wear and tear. We live in southern california and it just started to rain in January and the bl Service Manager said it wasn't under warranty due to wear and tear. We live in southern california and it just started to rain in January and the blades are not working properly in wiping the rain off the windshield. I've only had the car since October and the wiper blades are not replaceable, not acceptable for a car that cost $55K and the service department is unwilling to replace the wiper blades. More

Second oil change here that they neglected to tighten the oil filter. Oil dripping all over my driveway. They also messed with electrical. My dash doesn’t light up from the moment I left the lot and the a oil filter. Oil dripping all over my driveway. They also messed with electrical. My dash doesn’t light up from the moment I left the lot and the alarm sounds every time a door is shut More