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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
752 Reviews

752 Reviews of Penske Chevrolet Of Cerritos - Service Center

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January 28, 2024

Shania keep us updated through entire process and called to secure appointment with HMI module. More

by FAM.FRANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barnes
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Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your feedback. Our team at Penske Chevrolet of Cerritos always aims for effective communication and a smooth process with tasks like the HMI module.

January 27, 2024

Love the service love the service tech love the Chevy volt warranty even after 10 years More

by JACKLONGAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech
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Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

It's great to hear you appreciate the service and quality of our Chevy Volt warranty at Penske Chevrolet of Cerritos. Your trust is valued.

January 25, 2024

Good service at Penske Chevrolet. Luz checked my vehicle in and returned it sooner than I expected. More

by Wetto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luz Aparicio
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Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your positive feedback about the quick service provided by our team at Penske Chevrolet of Cerritos. Luz will be glad to hear your vehicle was returned ahead of schedule. Thank you and take care.

January 23, 2024

The service is always well, especially when I work with Adriane. He’s awesome and the best. More

by TRUEREED56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reed Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your feedback and are glad to hear that Adriane provided exceptional service. It's our goal at Penske Chevrolet of Cerritos to always meet the needs of our customers. Thank you for your support!

January 21, 2024

My appt was never scheduled or confirmed I was pleased I was still taken in. More

by Roxanne Corral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your understanding and flexibility with the scheduling mix-up at Penske Chevrolet of Cerritos. We're glad we got everything sorted out to your satisfaction. Thanks for the positive rating!

January 21, 2024

Always very professional & listens to what the customer wants. Service writer also knows the history of your car and suggests other things that might require service, More

by L.LISCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adran Martinez
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Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We're glad to hear that Penske Chevrolet of Cerritos's professionalism and special attention to your car’s history exceeded your expectations. Your satisfaction is our topmost priority. Hope you continue trusting us for future services.

January 20, 2024

Always a great experience at Penske Chevrolet of Cerritos! The advisor for this service trip was Shania Barnes, who is fantastic. She walked me through what was needed and what was recommended for More

by Craig R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barnes
Report | Print
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your kind words about your recent experience with Penske Chevrolet of Cerritos. It is a pleasure to know that you found our team, especially Shania Barnes, helpful and honest in servicing your car. Thank you for choosing us and letting us meet your expectations.

January 20, 2024

We had a great assistance when took car maintenance did the job well and service More

by ncc530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your kind words and the high rating. It’s good to hear our car maintenance service met your expectations at Penske Chevrolet of Cerritos. Thank you and take care.

January 19, 2024

Satisfied with services, went in as a walk in and was there for about 2 hours as we went in for oil change and transmission oil change. More

by FLORES0510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of name
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Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your feedback and are pleased to hear you were satisfied with the oil change and transmission oil change at Penske Chevrolet of Cerritos. We hope to serve you again.

January 19, 2024

I had a warranty issue and brought it in to be looked at. They filed a claim and called me once part arrived. It was a good experience. More

by RYANRIDDLE76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
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Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your feedback about your warranty claim. It's great to hear that Penske Chevrolet of Cerritos made it a positive experience. Thank you for trusting us with your vehicle maintenance needs.

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