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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
629 Reviews

629 Reviews of Penske Chevrolet Of Cerritos - Service Center

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October 24, 2023

I’m very happy to see all the water spots gone . They did a wonderful job ! More

by GIOVANNATWIN.3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2023 -

Penske Chevrolet Of Cerritos responded

We are honored you took the time to leave us a five-star review. It makes us proud to know that our Service Team did a wonderful job assisting you with your needs. Should you need anything, please don't hesitate to reach out to us at Penske Chevrolet of Cerritos.

October 24, 2023

The best place in town to take a leak, oil leak that is. My vehicle was ready the same day, no more leak.. More

by DDRISCOLL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reed Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2023 -

Penske Chevrolet Of Cerritos responded

We appreciate you taking the time to leave us a five-star review. It is wonderful to know that our Service Team took care of your vehicle in a timely manner. Your business is valued and we hope you continue to choose Penske Chevrolet of Cerritos.

October 24, 2023

The floor salesmen were helpful. The floor salesmen were resourceful in finding answers to questions I had. More

by contisia36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Slavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 24, 2023

Great service clean knowledgeable - Cesar was great answered all my questions and a very good listener More

by GT1836
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Vega
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Oct 25, 2023 -

Penske Chevrolet Of Cerritos responded

Thank you for taking the time to leave us a five-star review. We're glad to learn that our attentive team was knowledgeable and answered all of your questions. Please don't hesitate to reach out to us at Penske Chevrolet of Cerritos.

October 23, 2023

It's a very friendly environment an the employees that work there are very friendly as well. More

by MUNOZCS61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Cornejo
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Oct 24, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, thanks for this amazing review! Friendly assistance is always valued here at Penske Chevrolet of Cerritos. Come see us again soon!

October 23, 2023

My service person, Luz A. Did a fantastic job. She advised me on all my service needs and updated scheduled maintenance requirements She was courteous and professional Tha More

by PICOPLUMBING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luz A. Service Department
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Oct 24, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, thanks for this glowing review! It is so great to know our Service Team did a great job advising you on the service you need. Courteous and professional assistance is always valued here at Penske Chevrolet of Cerritos. Come see us again for any of your future vehicle needs.

October 19, 2023

Not happy had my truck less than a week and it's already been to the service for air conditioning not working leak in the system More

by CLYNN440044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
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Oct 20, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about your overall experience with our Service Department regarding your visit for your truck's air conditioning. Would you mind reaching out to me directly? I look forward to speaking with you. Best Regards, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

October 18, 2023

I had my usual great experience at Penske Chevrolet of Cerritos thanks mainly to Adrian Martinez and his group of great workers. More

by crunch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
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Oct 19, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, thanks for this glowing review! We are so happy to read that you always have great experiences during your visits here at Penske Chevrolet of Cerritos. Come see us again for any of your future vehicle needs.

October 18, 2023

Amazing service! They identified and repaired an issue with my transmission that another shop refused to diagnose. More

by Cppnak55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Cornejo
Report | Print
October 18, 2023

Had difficulty reaching a service advisor-they did not return my call. When I left a message I was told hopefully someone will call back-and no one did. Not the first time this has happened. More

by VWALLER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe
Report | Print
Oct 19, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, Thank you for bringing this to our attention. I would like the chance to speak with you about the level of communication you received from our Service Team. Can you please reach out to me directly? I appreciate your time! Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

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