Penske Chevrolet Of Cerritos - Service Center

Didn’t fix my concern. My vehicle still continues to make the noise. Service agent took my truck to the mechanic for 2 min and the service agent stated that the mechanic My vehicle still continues to make the noise. Service agent took my truck to the mechanic for 2 min and the service agent stated that the mechanic said if there’s no engine light there’s nothing we can do. More

Felipe Cornejo is very helpful and instrumental customer service provider that I really like to talk to when I take my Chevy work truck to the dealership for service. The process of dropping off my truck an service provider that I really like to talk to when I take my Chevy work truck to the dealership for service. The process of dropping off my truck and picking it up has been an ease with efficient thanks to Felipe. Felipe does great job at explaining all the services that I need for my truck. I thank you Felipe and keep up the great work. More

Poor service this time. Waited very long and was charged more than last time. No good. Waited very long and was charged more than last time. No good. More

Service Department was very helpful in what I needed done for my Vehicle at the time for my Vehicle at the time More

Never resolved the issue and bad customer service I stay having to bring it back having to bring it back More

They did not put the under cover of my car and the mad guard is not properly connected guard is not properly connected More

Does not stand behind extended warranty. Horrible customer service. Worst vehicle ever owned. Would never purchase from this dealer again. Horrible customer service. Worst vehicle ever owned. Would never purchase from this dealer again. More

David was very helpful with my car issue. He assisted me immediately without an appointment. He informed me of the issue before proceeding and once agreed my car was ready in a couple of hour He assisted me immediately without an appointment. He informed me of the issue before proceeding and once agreed my car was ready in a couple of hours. More

Amazing , efficient , and quick , great customer service! And very informative ! Nice and clean inside of waiting area And very informative ! Nice and clean inside of waiting area More

I am concerned about my truck and wanted it checked out after an accident I had in August 2023, rear ended, and sensors seem off and doors on the passenger side seem to close hard. The agent stated they co after an accident I had in August 2023, rear ended, and sensors seem off and doors on the passenger side seem to close hard. The agent stated they could not check sensors and doors, but did find the glove compartment had a broken latch but was unable to get an estimate on the cost of the latch. I never her back from her regarding the cost. More