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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
656 Reviews

656 Reviews of Penske Chevrolet Of Cerritos - Service Center

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October 17, 2024

I was very pleased with all the commitments the dealership had to offer me very happy 😊 More

by MEHERALDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Penske Chevrolet Of Cerritos responded

We're glad you were happy with your experience at Penske Chevrolet of Cerritos. Thank you for sharing your feedback!

October 13, 2024

David Canche did a great job of keeping me informed while my vehicle was in the shop for service. More

by MOTO67E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Canche
Oct 13, 2024 -

Penske Chevrolet Of Cerritos responded

That's wonderful to hear. Our team at Penske Chevrolet of Cerritos always aims to keep our customers well updated during service visits. Thanks for sharing your experience with us.

October 13, 2024

I recently had my car radio installed by Penske Chevrolet of Cerritos and I couldn’t be happier with the service! The team was professional especially ADRIAN MARTINEZ, knowledgeable, and incredibly efficient More

by JAVIER4121989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian martinez
Oct 13, 2024 -

Penske Chevrolet Of Cerritos responded

It's great to hear that you had a positive experience with our team at Penske Chevrolet of Cerritos. We're always glad to provide professional and efficient service. Thank you for your recommendation!

October 12, 2024

Very good customer service! I am satisfied with my purchase. Leah is very good at her job and is very kind. More

by MARTINEZ.JACKIIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah
Oct 12, 2024 -

Penske Chevrolet Of Cerritos responded

Penske Chevrolet of Cerritos is happy that you're satisfied with your purchase and had a great experience with our team. Let us know if you need anything else.

October 12, 2024

Richard was very helpful. .he went above and beyond to give us the best service . More

by sanjuanense86
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Penske Chevrolet Of Cerritos responded

Penske Chevrolet of Cerritos appreciates your feedback. Our team is dedicated to providing top-notch service. Thank you for recognizing their effort.

October 10, 2024

Love it. Very helpful. Very kind. Very on Point. Love my vehicle and the financial Advisor is gorgeous More

by jasonlizzphillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Cerventes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Penske Chevrolet Of Cerritos responded

Penske Chevrolet of Cerritos is so glad you had such a positive experience with our team and love your vehicle. Take care and enjoy the ride!

October 10, 2024

Great, nice, polite, fast job Explain all i needed to know, great timing job well dibe More

by MEHERALDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name forgot nice person
October 10, 2024

Service writer Adrian was very helpful and gave amazing customer service, however, no shuttle service or car wash makes me not want to return. We pay large amounts of money for our Chevy vehicles yet we ar More

by JCOVARRUBIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Chevrolet of Cerritos. I would like the opportunity to discuss your recent experience with our Service Department regarding the availability of a shuttle service and car wash. Please reach out to me directly. I look forward to hearing from you. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

October 10, 2024

Great car buying experience. Jorge Orozco made it possible to send me home in the vehicle I wanted. Great customer service. More

by JESUSHERRERA0550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

I did a survey in the past. But I think does not matter my opinion . Never got an answer. More

by JCRZ10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service rep
Oct 10, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, I would like to learn more about your experience with us and the quality of communication that you have encountered. We pride ourselves on the high-quality standards we maintain here at Penske Chevrolet of Cerritos, and I would appreciate the opportunity to speak with you about your feedback. Could you please reach out to me directly? Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

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