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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
628 Reviews

628 Reviews of Penske Chevrolet Of Cerritos - Service Center

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March 30, 2024

Vehicle was done on time and communication was great staff was friendly dealership clean and easy to get in and out More

by MR.CHEESE55
Recommend Dealer
Yes
Employees Worked With
John
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May 01, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your accolades on Penske Chevrolet of Cerritos. Your feedback, detailing the timely execution and commendable communication, is truly valuable to us. Thank you for also acknowledging our attentive team and clean dealership environment.

March 28, 2024

Service Tech was helpful and discounted oil change due to delay. Thank You Much Daniel Polanco More

by DANP8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barnes
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May 01, 2024 -

Penske Chevrolet Of Cerritos responded

It's good to hear that our team was able to make the delay up with a discounted oil change. At Penske Chevrolet of Cerritos, we appreciate your patience and great rating.

March 26, 2024

I’m extremely happy with all the answers and help David Canche gave me about my car service. Thank you More

by OECHAIREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Canche
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May 02, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your feedback at Penske Chevrolet of Cerritos. We're glad our team could assist with your car service inquiries. Thanks for sharing!

March 23, 2024

The process was quick and easy, and the friendly staff helped me find the truck I wanted. I would buy from Penske Cerritos again for my next vehicle. More

by SECKATZ
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir, Davis
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May 01, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate hearing about your positive experience at Penske Chevrolet of Cerritos. Our team values customer satisfaction and looks forward to assisting you again with future car purchases.

March 22, 2024

Best service everyone’s very polite friendly they’re very quick. The location is very quiet and clean and they communicate very well with your services and what you need. More

by Blestif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barnes
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May 01, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your attention to our clean location and quick service at Penske Chevrolet of Cerritos. We strive for clear communication; thank you for noticing.

March 22, 2024

I would recommend Penske on every level,they were very efficient,also very polite.And curtious More

by BRIDGETTJOHNSON53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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May 02, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your recommendation and kind words about Penske Chevrolet of Cerritos. Your feedback underscores our team's commitment to efficiency and polite service.

March 20, 2024

I was there for an oil change and to fix other problems with my vehicle. The oil change was done but none of the problems were fix. According to the service technician the mechanic was not able to perform More

by MUNOZGIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not see any of these people.
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March 19, 2024

I have been getting services at this dealership for about the last four years. And during that time span, I have failed to see a service department representative that looks like me. And for that reason is w More

by BIGDAWG323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 18, 2024

Fast and friendly. I needed my recall taken care of and they did it with no problem. More

by KELLI2332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Cornejo
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May 01, 2024 -

Penske Chevrolet Of Cerritos responded

We're glad to hear you found Penske Chevrolet of Cerritos' recall service efficient and amicable. Thank you for choosing us to handle your vehicle needs.

March 17, 2024

I will never go back to this dealership again. The service provided during my visit was poor. The associate was not helpful at all!!! I don’t understand how someone can work in customer service an More

by JARAIZA1103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felipe Cornejo
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