Penske Chevrolet Of Cerritos - Service Center
Cerritos, CA
656 Reviews of Penske Chevrolet Of Cerritos - Service Center
Pretty good service on time and very friendly not complaining and very recommended for your car maintenance complaining and very recommended for your car maintenance More
Brand new engine replacement by service department and with 30% life left on oil with that new engine , low oil warning light comes on . Shorted me oil . Service is terrible . Misdiagnosed an issue that i with 30% life left on oil with that new engine , low oil warning light comes on . Shorted me oil . Service is terrible . Misdiagnosed an issue that is still present and they refuse to fix More
Quick service for checking in truck and waited for car in customer lounge , they used to have complimentary water but now you have to use the vending machines customer lounge , they used to have complimentary water but now you have to use the vending machines More
Felipe was very helpful listen to my concerns & issues with the car besides just the 15,000 check up & communicated everything to me over the phone & in person once the service was complete. He address e with the car besides just the 15,000 check up & communicated everything to me over the phone & in person once the service was complete. He address everything & fix all the extras I asked them to look at. Got me in & out on drop off & pickup. More
I left my truck to get an oil change and detail done at the service center and got it back fairly quickly! Very friendly and quicky service! Thank you to John Means for taking care of me! I appreciate yo the service center and got it back fairly quickly! Very friendly and quicky service! Thank you to John Means for taking care of me! I appreciate you man! More
Customer service needs to be worked on. Did not feel like a valued customer. Lack of managers on site during my concerns are not acceptable. Rep needs to work on providing a level of co Did not feel like a valued customer. Lack of managers on site during my concerns are not acceptable. Rep needs to work on providing a level of comfort, concern and confidence. More
Every thing was handled well and done in an appropriate time. However it seemed excessive to be charged a deductible for a manufacturer flaw. This is the second time for the fix in automatic shift censer. time. However it seemed excessive to be charged a deductible for a manufacturer flaw. This is the second time for the fix in automatic shift censer. More