Penske Chevrolet Of Cerritos - Service Center

Customer service needs to be worked on. Did not feel like a valued customer. Lack of managers on site during my concerns are not acceptable. Rep needs to work on providing a level of co Did not feel like a valued customer. Lack of managers on site during my concerns are not acceptable. Rep needs to work on providing a level of comfort, concern and confidence. More

Very friendly, helped us with all our questions and doubts! I recommend this service , ask for David. doubts! I recommend this service , ask for David. More

Great array of vehicles to choose from, conveniently located and always with a welcoming atmosphere. located and always with a welcoming atmosphere. More

George Orozco was very friendly, helpful & made sure he answered everything we asked. Then when bought our vehicle, he set up the OnStar. Also, all the employees we ran into were very friendly. answered everything we asked. Then when bought our vehicle, he set up the OnStar. Also, all the employees we ran into were very friendly. More

Richard in the service department took exceptionally great care in the completion of the Cilajet paint protection program, which was coordinated by Anthony, my sales person. He accepted the car at the great care in the completion of the Cilajet paint protection program, which was coordinated by Anthony, my sales person. He accepted the car at the appointment time and completed the work in 3 hours including detailing the inside as an extra courtesy. My car looks showroom perfect! Great service! I would not go anywhere else. More

always happy with the service & personnel we deal with. They are courteous & helpful & very quick to get the service done & keep me informed They are courteous & helpful & very quick to get the service done & keep me informed More

Adrian is great. Very helpful and attentive. Always professional and gets me in and out as fast as possible. Very helpful and attentive. Always professional and gets me in and out as fast as possible. More

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Service advisor would give me no updates and when I got my truck back I had a scratch on my truck that wasn’t there before I took it in. Wouldn’t recommend my truck back I had a scratch on my truck that wasn’t there before I took it in. Wouldn’t recommend More

I was treated with dignity and respect which I hold the service department with gratitude service department with gratitude More