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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
656 Reviews

656 Reviews of Penske Chevrolet Of Cerritos - Service Center

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November 03, 2024

Good customer service, they had my vehicle when expected. They reviewed all inspection points and explained with detail More

by ARREVILLAGAARACELI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Nov 05, 2024 -

Penske Chevrolet Of Cerritos responded

Glad you had a efficient experience with Penske Chevrolet of Cerritos. Safe driving ahead.

November 02, 2024

Slow financing process. 4 hours at the dealer. , it would have helped if they processed the application in advance. More

by ajawich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abed
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Nov 05, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, Thank you for your feedback. Although we appreciate the 5-star rating, I would like the opportunity to speak with you further about your review. At your earliest convenience, please reach out to me. Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

November 02, 2024

Service was exceptional. Abed was wonderful. Heard what I was looking for and helped me get it. More

by FATIMAROSALES0122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abed
Report | Print
Nov 05, 2024 -

Penske Chevrolet Of Cerritos responded

Thanks for recognizing our team. Glad to hear your experience was positive at Penske Chevrolet of Cerritos.

October 30, 2024

The service advisor Adrian is the best, he kept me informed and checked to ensure I was okay and if I needed anything, and before I knew it my car was ready. You have a great team 😊 More

by IOKEPA007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Report | Print
Oct 30, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for your kind words. At Penske Chevrolet of Cerritos, we take pride in having a great team that cares about our customers' experiences.

October 27, 2024

Penske Chevrolet Is Like Seeing A Family Member, Always Looking To Make You Feel Special, Especially Adrian Martinez. I Will Be Back More Often Soon With My 2015 Chevy Silverado !!! More

by SHORTS_TSHIRT_GUYON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
Report | Print
Oct 27, 2024 -

Penske Chevrolet Of Cerritos responded

It’s great to hear you had a positive experience with us at Penske Chevrolet of Cerritos. Our team always enjoys being there for our customers and your 2015 Chevy Silverado is in good hands here. Looking forward to seeing you again!

October 26, 2024

Really great service they attend us really great every time we go to dealer or service More

by taniacastillo1190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Cerventes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us here at Penske Chevrolet of Cerritos. It's a pleasure to know that our Service Team always delivers exceptional customer care and service to you, however, I would appreciate the opportunity to speak with you to learn more about the 3-star you have assigned us. Please reach out to me directly. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

October 24, 2024

When had my tires changed well alignment was off now. My tire light is on. I have to bring my car back. More

by BENDERM65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrian Martinez
Report | Print
October 23, 2024

Oil change Service was swift, with no waiting. Completed in about 30 minutes. Accommodated me by rotating car tires . Awesome 👌 job all around. Adrian R. was very professional and pleasant 👏 More

by MILLIEMARINKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian R.
Report | Print
Oct 23, 2024 -

Penske Chevrolet Of Cerritos responded

Thanks for sharing your experience with us at Penske Chevrolet of Cerritos. It's good to hear our team provided efficient service. We appreciate your feedback and support!

October 23, 2024

Super nice and helpful with the entire process and made sure I liked the vehicle I was purchasing. Great experience! More

by ruizk302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your experience with Penske Chevrolet of Cerritos. We're glad you felt supported during the process and appreciated the attention to your satisfaction with your purchase.

October 21, 2024

I have to say that Hellen and Leslie from financing were amazing. They truly take the time to provide the best Coustomer service. They truly care for their Coustomer and that shows. I am more than greatfull More

by AME12REY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hellen, Leslie
Report | Print
Oct 21, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for your kind words. We're glad our team could provide the service you deserve. We appreciate your feedback at Penske Chevrolet of Cerritos.

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