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Penske Chevrolet Of Cerritos

Cerritos, CA

4.4
1,736 Reviews
At Penske Chevrolet of Cerritos, previously known as S & J Chevrolet in Cerritos, we make shopping for a new Chevy or used car including used Chevrolet in the Cerritos and Long Beach areas easy. Schedule service at Penske Chevrolet in Cerritos, also serving Orange County, Long Beach, Anaheim, Bellflower, Buena Park and all our Los Angeles County Chevrolet customers. Our service and parts department can help you with all your automotive needs whether it's a tune-up, oil-change or major repair. Penske Chevrolet of Cerritos, your Cerritos Chevrolet and Long Beach Chevrolet dealer, serving Los Angeles and Orange County. Receive excellent customer service serving Los Angeles, Long Beach and surrounding areas, from your local Chevrolet dealer, Penske Chevrolet - your Cerritos Chevrolet dealer, as well as all of Southern California Chevrolet dealer.
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18605 Studebaker Rd

Cerritos, CA

90703

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Showing 1,736 reviews

December 10, 2023

Jorge’s approach was very much appreciated. He was not your typical pushy salesman. He was helpful and gave us the space and time we asked for. Barun was also very helpful and pleasant to wor More

by DIANADJ14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2023 -

Penske Chevrolet Of Cerritos responded

We appreciate the high rating and kind words about Jorge and Barun at Penske Chevrolet of Cerritos. It's great to hear that your car purchase experience was satisfactory. We wish you enjoyable rides in your new vehicle.

December 08, 2023

Whenever I called Adrian Martinez, he was always seemingly at lunch. I understand if you people do not have the part and it is on back order but do not pressure me into taking a car back that is not More

by MPETKAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrian Martinez
Dec 09, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, Please know that we take your feedback seriously, and we would like to discuss your concerns regarding the communication and care that our Service Team has provided you for the repairs of your vehicle. Please send me an email with your preferred contact information to discuss this further. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

December 08, 2023

Shania is great. She has always been friendly and helped me figure out the best approach to my trucks maintenance. The service has always been quick. More

by ERICHALEY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania B
Dec 08, 2023 -

Penske Chevrolet Of Cerritos responded

We appreciate the positive feedback. It's always good to know that our team at Penske Chevrolet of Cerritos has been able to assist with your truck maintenance quickly and efficiently. Thank you for the support.

December 07, 2023

Servies is OVERPRICED, I had to take it elsewhere, however, I LOVE Adrian Martinez, he is a joy. More

by EYESBLUE197033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
Dec 11, 2023 -

Penske Chevrolet Of Cerritos responded

We appreciate the feedback about our pricing at Penske Chevrolet of Cerritos. We're pleased to hear your positive words about Adrian Martinez and will pass along these kind words to him.

December 07, 2023

Everyone involved was friendly and pleasant. Made my daughter's experience buying her first car great! More

by CJR
Recommend Dealer
Yes
Employees Worked With
John Means
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Penske Chevrolet Of Cerritos responded

We appreciate your kind feedback about Penske Chevrolet of Cerritos. We're glad we could assist with your daughter's first car purchase. Thank you.

December 06, 2023

I have to call/left message 3x for an update, she insisted for me to pay a part I didn’t order, More

by DEELAZATIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know her name
Dec 07, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us here at Penske Chevrolet of Cerritos and I would appreciate the opportunity to speak with you to discuss the overall experience you had with our Service Department. Please reach out to me directly. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

December 05, 2023

This vehicle we were purchasing for our granddaughter. We could have bought a vehicle from numerous places for better prices and mileage, but wanted a reputable dealership that we thought would give the v More

by allcoopdup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 06, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about your overall experience with our Sales Team regarding the condition of the vehicle you recently purchased and your subsequent tire sensor concern. Would you mind reaching out to me directly? I look forward to speaking with you. Best Regards, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

December 05, 2023

The services is excellent but they lei to much, interest rate told me will 8 but it was 8.9, got extra charged for tires, car alarm, tires warranty etc. Other than that got good services. More

by jmlemus562
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicola Alhersh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Reed Amiri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Chevrolet of Cerritos and am glad you received excellent services. I would, however, like the opportunity to discuss the charges you received from our Service Team for your tires and car alarm. Please reach out to me directly. I look forward to hearing from you. Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

December 05, 2023

YOUR CUSTOMER SERVICE TECHNICIAN FAILED TO MENTION THAT A FEW OF MY HOSES WERE WORN. DUE TO THE SERVICE DEPARTMENT'S LACK OF CARE I MISSED A DAY OF WORK AFTER MY HOSES BUSTED ON THE FREEWAY INTERCHANGE. AS A More

by LALAWILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Canache
December 04, 2023

Very unhappy. I always take my car for oil change and they never tell me I have a problem. Now that warranty expired they say I need a new engine which will cost o More

by VictoriaVF
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Canche
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