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Penske Chevrolet Of Cerritos

Cerritos, CA

4.4
1,735 Reviews
At Penske Chevrolet of Cerritos, previously known as S & J Chevrolet in Cerritos, we make shopping for a new Chevy or used car including used Chevrolet in the Cerritos and Long Beach areas easy. Schedule service at Penske Chevrolet in Cerritos, also serving Orange County, Long Beach, Anaheim, Bellflower, Buena Park and all our Los Angeles County Chevrolet customers. Our service and parts department can help you with all your automotive needs whether it's a tune-up, oil-change or major repair. Penske Chevrolet of Cerritos, your Cerritos Chevrolet and Long Beach Chevrolet dealer, serving Los Angeles and Orange County. Receive excellent customer service serving Los Angeles, Long Beach and surrounding areas, from your local Chevrolet dealer, Penske Chevrolet - your Cerritos Chevrolet dealer, as well as all of Southern California Chevrolet dealer.
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18605 Studebaker Rd

Cerritos, CA

90703

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Showing 1,735 reviews

January 05, 2024

Service forgot to reset my oil and tired on the car computer so I had to drive back other than that service was great by Adrian, as always. More

by Roseposebyrm
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your feedback. It's important to us that the reset of car maintenance reminders is completed at Penske Chevrolet of Cerritos' service center. Thank you for acknowledging Adrian’s commendable service as well.

January 05, 2024

"Wow, the service was simply amazing and incredibly fast! The updates via text about my vehicle's status were extremely helpful. Great job, Shania Barnes! You are an exceptional employee and deserve recog More

by ICUEVAS1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barnes
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your kind review about our fast service and consistent updates. It also pleases us to hear that Shania Barnes met your expectations at Penske Chevrolet of Cerritos. Again, thank you for this feedback.

January 03, 2024

This dealership MAKES you purchase OPTIONAL products you Don’t want or need. They made us buy GAP when we constantly said we didnt want it. More

by kathyobeso33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniel Medina
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us here at Penske Chevrolet of Cerritos and I would appreciate the opportunity to speak with you to address your concerns regarding your purchasing experience with our Sales Team. Please reach out to me directly. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

January 02, 2024

Our experience with the sales person (Leah Sneed) was great. She was thorough and patient. She was knowledgeable about the subject. She put in the extra effort with the cleaning of the vehicle. Good More

by mikemetier
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for your review. We're glad to hear that Penske Chevrolet of Cerritos Sales employee and our paperwork department could meet your expectations. Your feedback about the vehicle cleaning effort is much appreciated.

January 02, 2024

Great communication as well as knowledge. Very attentive and eager to please. Very pleased all went well. More

by JEANNIEWHITE2934
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Cerventes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helen in finance, I would rate her a 10.
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your feedback and high rating. It's always our aim at Penske Chevrolet of Cerritos to provide good communication, knowledgeable service, and attention to customer needs. Thanks for acknowledging that in your review.

January 02, 2024

Wonderful service and nice people always feel welcomed and appreciated very quick and clean thanks More

by KIESHA3821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Canche
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your feedback about our quick and clean service at Penske Chevrolet of Cerritos. It's great to hear that you always feel welcomed. Thank you for choosing us!

January 02, 2024

Amazing experience I hardly recommend this to do your next business with this place thank you More

by josearmenta21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barun Afkhamnejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for the high praise. It's great to hear that your experience at Penske Chevrolet of Cerritos was positive. We appreciate your business and the recommendation!

January 01, 2024

Fast and easy to make appointments and customer service was great. Still miss the car wash before the pandemic. More

by NOWAJONES1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your feedback on appointment scheduling and our customer service at Penske Chevrolet of Cerritos. We too are missing the car wash services we once offered pre-pandemic.

January 01, 2024

Penske personnel were attentive and professional. It was only an oil change and I was taken care of expeditiously. More

by MERRICK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ayda Alnimri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

Appreciate your kind words about the quick and professional service at Penske Chevrolet of Cerritos. Thank you for choosing us for your oil change needs.

January 01, 2024

Penske dealership was incredible to us. Even with a small glitch that we had everyone behaved with total professionalism. Daniel and Oscar, who we dealt with mostly, gave us a perfectly en More

by MMMOROSE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

It's affirming to hear about your positive experience at Penske Chevrolet of Cerritos. Our staff appreciates being recommended and we're pleased the comprehensive service met your expectations. Thank you for trusting us with your purchase.

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