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Penske Chevrolet Of Cerritos

Cerritos, CA

4.4
1,733 Reviews
At Penske Chevrolet of Cerritos, previously known as S & J Chevrolet in Cerritos, we make shopping for a new Chevy or used car including used Chevrolet in the Cerritos and Long Beach areas easy. Schedule service at Penske Chevrolet in Cerritos, also serving Orange County, Long Beach, Anaheim, Bellflower, Buena Park and all our Los Angeles County Chevrolet customers. Our service and parts department can help you with all your automotive needs whether it's a tune-up, oil-change or major repair. Penske Chevrolet of Cerritos, your Cerritos Chevrolet and Long Beach Chevrolet dealer, serving Los Angeles and Orange County. Receive excellent customer service serving Los Angeles, Long Beach and surrounding areas, from your local Chevrolet dealer, Penske Chevrolet - your Cerritos Chevrolet dealer, as well as all of Southern California Chevrolet dealer.
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18605 Studebaker Rd

Cerritos, CA

90703

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Showing 1,733 reviews

January 19, 2024

Satisfied with services, went in as a walk in and was there for about 2 hours as we went in for oil change and transmission oil change. More

by FLORES0510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of name
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your feedback and are pleased to hear you were satisfied with the oil change and transmission oil change at Penske Chevrolet of Cerritos. We hope to serve you again.

January 19, 2024

I bought a car from Penske on 12/29/23 When l got home noticed a dashboard light was on. Read my manual it was my collision sensor. Wasn’t able to take the car in till 1/17/24. They had one of their mech More

by brooksie50
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
John Means
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel lied, regarding Karr alarm
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about your experience with our Service Team regarding a vehicle you purchased, as well as the level of customer care you received from our Financing Team. Would you mind reaching out to me directly? I look forward to speaking with you. Best Regards, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

Apr 14, 2024 -

brooksie50 responded

Thank you for responding Reed. When would be a good time for you ? Kathy 562-522-0542

January 19, 2024

Very happy with the services Oscar provided with my lease options his professionalism and knowledgeable skills helped me decide the best choice, love my new car thanks Oscar you did an awesome job. More

by marisol19621114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Valdivia
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We're grateful for your positive review. Oscar and the team at Penske Chevrolet of Cerritos strive to provide knowledgeable assistance concerning lease options. Enjoy cruising in that new car!

January 18, 2024

Adrian Martinez was friendly, professional, thorough, and informative. It was a real pleasure working with him. We will definitely be back at Penske for our future maintenance needs, and will be sure to sch More

by jasonrech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We're pleased to hear your kind words regarding Adrian Martinez and Penske Chevrolet of Cerritos. It's great that you had an enjoyable experience. We look forward to assisting with your future maintenance requirements soon.

January 18, 2024

My tires were rotated, but my tire sensor weren’t recalibrated therefore sensors don’t coincide with what the dashboard reads. Please be aware and make the necessary adjustments to prevent this from More

by JOAGUI213
Recommend Dealer
No
Employees Worked With
John Lannon
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

Brian is a great sales man with a great attitude very helpful. I highly recommend him. More

by aaviles1982
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We're glad to hear about your positive experience with our sales team at Penske Chevrolet of Cerritos. Thank you for choosing us and recommending our helpful staff.

January 17, 2024

They where really helpful on our new car purchase anda great customer service. We recommend you the seller. More

by MIS_3_BOYS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We value your recommendation and appreciate the positive comments on our customer service as well as new car purchasing process at Penske Chevrolet of Cerritos. Your satisfaction is essential to us; thank you for letting us help.

January 16, 2024

Prompt service with helpful advisor. Lack service specific specials and no car wash after service. Got the job done but no complimentary internet either while waiting for service. More

by HD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Correjo
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, I appreciate you taking the time to share this feedback regarding your recent visit with us at Penske Chevrolet of Cerritos. If you would like to discuss our car wash or amenities in greater detail, please contact me directly. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

January 15, 2024

I worked with Rani Elias. He was fantastic. I was in a rather unique situation. I had just bought a new RAM 1500 the month before but could not drive it (new engine modific More

by eMMARTIN331
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rani Elias
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your kind words about Rani Elias's assistance at Penske Chevrolet of Cerritos. We're pleased to hear that your situation was handled effectively and look forward to serving those who you refer our way, thank you.

January 14, 2024

I gave only four stars becuase the process was very slow, after we said we woud take the car, it was another hour before all of the paperwork was completed. And most of the time we were sitting at a table i More

by Hargrave7421
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
abed
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for your feedback. We understand the wait at Penske Chevrolet of Cerritos made things longer than expected, and we value this input to improve our efficiency. It's rewarding to know the finance side met your expectations quickly!

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