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Penske Chevrolet Of Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.4
1,733 Reviews
At Penske Chevrolet of Cerritos, previously known as S & J Chevrolet in Cerritos, we make shopping for a new Chevy or used car including used Chevrolet in the Cerritos and Long Beach areas easy. Schedule service at Penske Chevrolet in Cerritos, also serving Orange County, Long Beach, Anaheim, Bellflower, Buena Park and all our Los Angeles County Chevrolet customers. Our service and parts department can help you with all your automotive needs whether it's a tune-up, oil-change or major repair. Penske Chevrolet of Cerritos, your Cerritos Chevrolet and Long Beach Chevrolet dealer, serving Los Angeles and Orange County. Receive excellent customer service serving Los Angeles, Long Beach and surrounding areas, from your local Chevrolet dealer, Penske Chevrolet - your Cerritos Chevrolet dealer, as well as all of Southern California Chevrolet dealer.
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18605 Studebaker Rd

Cerritos, CA

90703

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Showing 1,733 reviews

January 25, 2024

Good service at Penske Chevrolet. Luz checked my vehicle in and returned it sooner than I expected. More

by Wetto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luz Aparicio
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Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your positive feedback about the quick service provided by our team at Penske Chevrolet of Cerritos. Luz will be glad to hear your vehicle was returned ahead of schedule. Thank you and take care.

January 24, 2024

I have had an excellent experience with Chevy recently purchased 2 vehicles this month and would recommend Cerrtios n Torrance Chevy dealers More

by debbiecampanale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Castro Leslie In finance all great
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Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

Glad to hear that your recent purchase at Penske Chevrolet of Cerritos went well. Thank you for recommending us and our fellow dealer in Torrance. Your kind words are appreciated.

January 23, 2024

The service is always well, especially when I work with Adriane. He’s awesome and the best. More

by TRUEREED56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reed Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your feedback and are glad to hear that Adriane provided exceptional service. It's our goal at Penske Chevrolet of Cerritos to always meet the needs of our customers. Thank you for your support!

January 21, 2024

My appt was never scheduled or confirmed I was pleased I was still taken in. More

by Roxanne Corral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your understanding and flexibility with the scheduling mix-up at Penske Chevrolet of Cerritos. We're glad we got everything sorted out to your satisfaction. Thanks for the positive rating!

January 21, 2024

Always very professional & listens to what the customer wants. Service writer also knows the history of your car and suggests other things that might require service, More

by L.LISCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adran Martinez
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Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We're glad to hear that Penske Chevrolet of Cerritos's professionalism and special attention to your car’s history exceeded your expectations. Your satisfaction is our topmost priority. Hope you continue trusting us for future services.

January 21, 2024

You guys are rude. Lack of professionalism. Inability to convey respectful responses to questions. Having staredown with customer in hoping that fear will get them what More

by IceMan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Means
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Medina
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about the level of customer service and care you received from our Sales Team. Would you mind reaching out to me directly? I look forward to speaking with you. Best Regards, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

January 20, 2024

I always end up with a good deal when I go to Penske. Nick helped me pick out the right car, so thank you so much! More

by Albert Chung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your positive feedback. Nick and the rest of our team at Penske Chevrolet of Cerritos are glad to hear that you found the right car. Thank you for choosing us for your automotive needs.

January 20, 2024

We had a great assistance when took car maintenance did the job well and service More

by ncc530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your kind words and the high rating. It’s good to hear our car maintenance service met your expectations at Penske Chevrolet of Cerritos. Thank you and take care.

January 20, 2024

Always a great experience at Penske Chevrolet of Cerritos! The advisor for this service trip was Shania Barnes, who is fantastic. She walked me through what was needed and what was recommended for More

by Craig R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barnes
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Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your kind words about your recent experience with Penske Chevrolet of Cerritos. It is a pleasure to know that you found our team, especially Shania Barnes, helpful and honest in servicing your car. Thank you for choosing us and letting us meet your expectations.

January 19, 2024

I had a warranty issue and brought it in to be looked at. They filed a claim and called me once part arrived. It was a good experience. More

by RYANRIDDLE76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
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Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your feedback about your warranty claim. It's great to hear that Penske Chevrolet of Cerritos made it a positive experience. Thank you for trusting us with your vehicle maintenance needs.

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