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Penske Chevrolet Of Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.4
1,733 Reviews
At Penske Chevrolet of Cerritos, previously known as S & J Chevrolet in Cerritos, we make shopping for a new Chevy or used car including used Chevrolet in the Cerritos and Long Beach areas easy. Schedule service at Penske Chevrolet in Cerritos, also serving Orange County, Long Beach, Anaheim, Bellflower, Buena Park and all our Los Angeles County Chevrolet customers. Our service and parts department can help you with all your automotive needs whether it's a tune-up, oil-change or major repair. Penske Chevrolet of Cerritos, your Cerritos Chevrolet and Long Beach Chevrolet dealer, serving Los Angeles and Orange County. Receive excellent customer service serving Los Angeles, Long Beach and surrounding areas, from your local Chevrolet dealer, Penske Chevrolet - your Cerritos Chevrolet dealer, as well as all of Southern California Chevrolet dealer.
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18605 Studebaker Rd

Cerritos, CA

90703

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Showing 1,733 reviews

February 11, 2024

Service was good, and I like that we made a deal and whent straight to the point More

by BOJORQUEZJESUS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your positive feedback about our straightforward dealings at Penske Chevrolet of Cerritos. Thank you and take care.

February 10, 2024

Does not stand behind extended warranty. Horrible customer service. Worst vehicle ever owned. Would never purchase from this dealer again. More

by ERICALEYVA99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
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Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, Thank you for bringing this to our attention. I would like the chance to speak with you to learn more about the extended warranty you purchased, and the services needed for your vehicle. Can you please reach out to me directly? I appreciate your time! Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

February 09, 2024

Our sales rep did a great job of showing us everything our vehicle has to offer. More

by EJCHAVEZ85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your positive review. It's essential to us at Penske Chevrolet of Cerritos that our team helps customers understand their vehicles inside-out. Thank you for sharing this feedback.

February 09, 2024

Bob is always great to work with. I would do a lot more business if you guys had cars to buy. More

by ANTHONY@APLUSCOACH.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Moody
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Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

It's clear you've had a meaningful experience at Penske Chevrolet of Cerritos, thanks to our team. We’re constantly ensuring that we have enough car options for great customers like you. Thanks for your business.

February 07, 2024

David was very helpful with my car issue. He assisted me immediately without an appointment. He informed me of the issue before proceeding and once agreed my car was ready in a couple of hour More

by SALRU0779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David from Service Dept.
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Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We're glad our team at Penske Chevrolet of Cerritos was able to address your car issues swiftly and effectively. We appreciate the 5-star review, thank you for sharing your experience with us.

February 07, 2024

Good customer support- friendly staff answered all my questions, I had towards my new loan. More

by hroldan407
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your feedback. It's great to hear our team at Penske Chevrolet of Cerritos was able to assist with all your loan questions reliably. We value your business.

February 06, 2024

Amazing , efficient , and quick , great customer service! And very informative ! Nice and clean inside of waiting area More

by LAINIJGLOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service at service center
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Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your five-star endorsement of Penske Chevrolet of Cerritos and your acknowledgement of our clean waiting area. We value informed, efficient customer service, striving for satisfaction on all fronts. Thank you.

February 05, 2024

I am concerned about my truck and wanted it checked out after an accident I had in August 2023, rear ended, and sensors seem off and doors on the passenger side seem to close hard. The agent stated they co More

by BETTYGVS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanon
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Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, Your satisfaction is important to us here at Penske Chevrolet of Cerritos and I would appreciate the opportunity to speak with you to address your feedback. If you would like to discuss your service experience or the level of communication you've received, please feel free to contact me directly. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

February 05, 2024

Great Service with a great experience. The employees were helpful throughout the process of getting my truck. More

by Conner
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your feedback and are glad to hear that you received great service from our team at Penske Chevrolet of Cerritos. Thank you for choosing us in the process of getting your truck.

February 04, 2024

Took my car to get an oil change with no damages and when I went to pick it up I got it back with damages to the right side mirror. More

by Anab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leah Sneed
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

Anab, Please know that we take your feedback seriously, and we would like to discuss your concerns regarding your recent visit to our Service Department for an oil change. Please send me an email with your preferred contact information to discuss this further. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

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