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Penske Chevrolet Of Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.4
1,618 Reviews
At Penske Chevrolet of Cerritos, previously known as S & J Chevrolet in Cerritos, we make shopping for a new Chevy or used car including used Chevrolet in the Cerritos and Long Beach areas easy. Schedule service at Penske Chevrolet in Cerritos, also serving Orange County, Long Beach, Anaheim, Bellflower, Buena Park and all our Los Angeles County Chevrolet customers. Our service and parts department can help you with all your automotive needs whether it's a tune-up, oil-change or major repair. Penske Chevrolet of Cerritos, your Cerritos Chevrolet and Long Beach Chevrolet dealer, serving Los Angeles and Orange County. Receive excellent customer service serving Los Angeles, Long Beach and surrounding areas, from your local Chevrolet dealer, Penske Chevrolet - your Cerritos Chevrolet dealer, as well as all of Southern California Chevrolet dealer.
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18605 Studebaker Rd

Cerritos, CA

90703

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Showing 1,618 reviews

July 27, 2024

Adrian from the service department treated us with kindness and respect. He listened to what we had to say and, after the service staff looked into the issue, explained fully what the findings were. More

by JLUKJANIEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
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Jul 27, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your experience with our team. We're pleased to hear they treated you well and kept you informed throughout the process. Best wishes from Penske Chevrolet of Cerritos!

July 27, 2024

Service advisor Richard was very professional and prompt with the service kept me informed of progress More

by SSWRIGHT83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Cerventes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your positive experience with our team at Penske Chevrolet of Cerritos. We're glad to hear the service met your expectations. We look forward to assisting you again!

July 27, 2024

I've been coming to this dealership for many years and this is the first car I've ever had all of my services done on at a dealer.. I must have gotten lucky because my 2015 Camaro is the best car I've eve More

by G8883LAPD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Service Department
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Jul 27, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for your kind words and continued trust in our services at Penske Chevrolet of Cerritos. We're glad to hear your 2015 Camaro is running well and that you're pleased with the genuine parts we use. Your peace of mind is very important to us.

July 26, 2024

My worst experience at that dealership, they have a terrible, horrible service, especially Shania Barnes and David Canche. More

by MMURGUIA773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shania Barnes
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Jul 28, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, Thank you for bringing this to our attention. I would like the chance to speak with you to learn more about your experience with our staff. Can you please reach out to me directly? I appreciate your time! Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

July 25, 2024

car was ready earlier than expected. We got a phone call and came right back to pick up car More

by katedenk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayda Alnimri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2024 -

Penske Chevrolet Of Cerritos responded

Glad it worked out for you at Penske Chevrolet of Cerritos. Safe driving.

July 25, 2024

I was greeted and taken care of in a timely manner. They George was very helpful and friendly More

by LOISMRHODES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Cerventes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

Penske Chevrolet Of Cerritos responded

Glad to hear you were well taken care of at Penske Chevrolet of Cerritos. Our team appreciates your feedback.

July 25, 2024

The best service in town. My truck was on time, and the results were better that I expected. Thank you. More

by GASAPLASTICS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RICHARD ASCENCIO
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Jul 25, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for the kind words. We're glad to hear your truck service exceeded expectations. All the best from Penske Chevrolet of Cerritos!

July 24, 2024

I have already addressed my concern in an Other survey Received previously. I have Nothing no ore to add. More

by zmanbbb
Recommend Dealer
No
Employees Worked With
Daniel Medina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Garcia
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Jul 25, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, I would like to learn more about your experience with us. We pride ourselves on the high-quality standards we maintain here at Penske Chevrolet of Cerritos and I would appreciate the opportunity to speak with you about your feedback. Could you please reach out to me directly? Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

July 23, 2024

Lea was available throughout the process to answer all my questions and explain the documents and the forms that need to be filled out. More

by Basic Bob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for the kind words. We're glad our team could assist you at Penske Chevrolet of Cerritos.

July 23, 2024

The service department is first rate, very quick and efficient. They are experts at quickly processing customers through the system and you are never left wondering the status of your repairs. Keep up t More

by VICKIDESLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
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Jul 24, 2024 -

Penske Chevrolet Of Cerritos responded

Thanks for the kind words about our service department at Penske Chevrolet of Cerritos. We're glad to hear you found the process quick and efficient. Appreciate your positive feedback!

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