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Penske Chevrolet Of Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.4
1,618 Reviews
At Penske Chevrolet of Cerritos, previously known as S & J Chevrolet in Cerritos, we make shopping for a new Chevy or used car including used Chevrolet in the Cerritos and Long Beach areas easy. Schedule service at Penske Chevrolet in Cerritos, also serving Orange County, Long Beach, Anaheim, Bellflower, Buena Park and all our Los Angeles County Chevrolet customers. Our service and parts department can help you with all your automotive needs whether it's a tune-up, oil-change or major repair. Penske Chevrolet of Cerritos, your Cerritos Chevrolet and Long Beach Chevrolet dealer, serving Los Angeles and Orange County. Receive excellent customer service serving Los Angeles, Long Beach and surrounding areas, from your local Chevrolet dealer, Penske Chevrolet - your Cerritos Chevrolet dealer, as well as all of Southern California Chevrolet dealer.
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18605 Studebaker Rd

Cerritos, CA

90703

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Showing 1,618 reviews

September 18, 2024

Terrible and disappointing No service van for dropping off or pick up No loaner No reimbursement for my Uber and time Went in for a recall and could not get an explanation as to the issues my vehicl More

by galarza123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Sep 21, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us here at Penske Chevrolet of Cerritos. I would appreciate the opportunity to speak with you to address your feedback regarding your recent interactions with our Service Department, specifically about the availability of pickup and drop-off services, loaner vehicle options, and the details of the services. Please reach out to me directly. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

September 17, 2024

Decent selection of cars, and they are willing to make reasonable deals. Would recommend, and go there again if needed. More

by VDIR6954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2024 -

Penske Chevrolet Of Cerritos responded

Penske Chevrolet of Cerritos appreciates your recommendation. We're glad to hear about your positive experience with our car selection and deals. Wishing you well!

September 17, 2024

I was not notified about the status of my vehicle . 5,days later I had to call and I was very upset that I was not offered a loaner car, they did not care if I needed my car for work or not. This is th More

by PINKY72HOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felipe
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Sep 20, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us here at Penske Chevrolet of Cerritos, and I would appreciate the opportunity to speak with you about the level of communication you have received from our Service Team. Please reach out to me directly. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

September 16, 2024

I had a great purchase experience from the dealership and I would definitely recommend my friend for their next purchase. More

by SAMUELTW168
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for recommending Penske Chevrolet of Cerritos to your friend. Glad you had a great purchase experience!

September 15, 2024

Great service . Thank you Joseph George and team . Will recommend to friends and family . Love my car . More

by SANCHEZYESENIA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barun Afkhamnejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph George sales person
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Sep 19, 2024 -

Penske Chevrolet Of Cerritos responded

Penske Chevrolet of Cerritos appreciates the kind words. Enjoy your new car!

September 15, 2024

The service was great and the service manager was very helpful with me and my truck More

by dannynavarro061
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos/Richard/Leslie
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Sep 20, 2024 -

Penske Chevrolet Of Cerritos responded

Glad to hear our team was able to help with your truck at Penske Chevrolet of Cerritos. Have a great day.

September 14, 2024

The service center doesn’t seem to be motivated to solve your problem. I don’t feel they fully investigated my window issue. More

by MRGTEACHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service center
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Sep 19, 2024 -

Penske Chevrolet Of Cerritos responded

Greetings, Your feedback is important to us here at Penske Chevrolet of Cerritos and would appreciate the opportunity to speak with you to address your feedback about your recent visit with our Service Department regarding the matter of the window in your vehicle. Please reach out to me directly. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

September 14, 2024

Leah Sneed is amazing…the wait was long for financing but it was due to technical issues so it was understandable. More

by loyda.veliz
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for your patience, and glad to hear Leah made it a great experience. We appreciate your positive feedback at Penske Chevrolet of Cerritos.

September 13, 2024

Great dealership and great sales team, got a great deal on a nice car, would definitely recommend them. More

by ajamal2k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reed Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abed Aljaleel Tabaa
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Sep 18, 2024 -

Penske Chevrolet Of Cerritos responded

Penske Chevrolet of Cerritos appreciates your recommendation. Enjoy your new car and take care.

September 13, 2024

Shania is the absolute best! She communicates effectively and assists with all my needs. Thank you so much Shania! I will always return to her. More

by Marlenarcampos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania
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Sep 19, 2024 -

Penske Chevrolet Of Cerritos responded

Thanks for your kind words about our team at Penske Chevrolet of Cerritos. I'm glad to hear that you had a great experience.

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