Penske Chevrolet Of Cerritos

Great deal , great customer service I ll go back for my next purchase.They negotiated a great price. They went out of their way to make me comfortable . next purchase.They negotiated a great price. They went out of their way to make me comfortable . More

Thomas Navarrete helped me find the perfect car for me and my family. He explained its features and answered every question I could think of. and my family. He explained its features and answered every question I could think of. More

I would like to express my appreciation to Michael Ordaz.  While reluctant to shop for a new vehicle and fearing sales pressure, I am pleasantly surprised with my recent experience at Cerritos Penske Chevrol  While reluctant to shop for a new vehicle and fearing sales pressure, I am pleasantly surprised with my recent experience at Cerritos Penske Chevrolet.  Upon arrival to Penske I was greeted by Salesman Michael Ordaz. Mr. Ordaz was friendly and Professional.  Michael was very responsive to my concerns and made me feel at ease.  I never felt pressured or uncomfortable.  We test drove a 2012 Chevy Camero two times!  Mr. Ordaz told me everything I would ever need to know about this car. He was very informative.   My car buying experience was off to a great start.   After I decided I wanted to purchase the vehicle, we went to financing, to figure out pricing and payments.  Michael and the finance manager were both very receptive to my financial concerns.  Overall, I had a very positive car buying experience.  I will definitely refer my friends and colleagues to work with Michael Ordaz at Cerritos Penske Chevrolet.   More

My parents & I wanted to purchase a new American made automobile. Mike was an excellent salesperson. He was not pushy & very friendly. We negotiated for a "few" hours but finally agreed on a good pric automobile. Mike was an excellent salesperson. He was not pushy & very friendly. We negotiated for a "few" hours but finally agreed on a good price. In a few days I will pick up my 2012 Camaro 2LT Coupe. More

I had a very pleasant and comfortable experience shopping for my first car purchase ever. The salesperson Michael Hurst was very reassuring and I felt confident putting my utmost trust in his expertise and g for my first car purchase ever. The salesperson Michael Hurst was very reassuring and I felt confident putting my utmost trust in his expertise and good word in their vehicles at Penske Chevrolet. He also provided me with the Car Fax report to further put me at ease about the vehicle. The credit application was simple and fast and I was very pleased that they were able to get me the best price possible to meet my budget needs. I feel very happy with my selection and would most definitely recommend this dealership to my friends seeking quality cars at affordable prices with high end dealership service. The clincher that made this experience even more rewarding was the willingness of the staff to drive my car home while I drove my new car out the door that very same day. Thank you Penske Chevrolet! More

My sales person Mike Hurst was very helpful and down to earth. My wife and I really enjoyed his NON-forceful attitude that you would usually find at other dealerships. He knows his product very well and wo earth. My wife and I really enjoyed his NON-forceful attitude that you would usually find at other dealerships. He knows his product very well and would research any unknown answers. Straight forward with no BS. I like it! Mike has even called me to follow up on my new truck. Making sure there are no issues. I can't say the same about the other sales personel. My wife and I were walking around for about 15-20min trying to find help. I understand the other THREE sales reps on the lot were helping other customers. At the same time we were pretty much ignored. Not once did anyone offer to help or get us help. Hello, sales 101 considering we were looking at one of your most expensive trucks on the lot. We had to walk back to the front office to receive help. At this time we met Mike where he was finishing up a current sale. I will say that we were moments from walking out had it not been for Mike. A manger helped Mike with his final sale so that he may help us. The rating of three on customer service is based of my initial experience not Michael Hurst. More

Thomas Navarette was very prompt in answering my request for a quote on a new vehicle. Once we met in person he made my husband and myself feel very at ease and welcomed. He went out of his way to show us t for a quote on a new vehicle. Once we met in person he made my husband and myself feel very at ease and welcomed. He went out of his way to show us the car we were looking for and explained the financing very well. My husband and I do not like pushy sales men and he did not make us feel pressured. He is very easy to speak with and has a lot of patience which is very helpful when making such a big decision and investment. I definately do recommend he be sought if you need assistance. My overall experience with Thomas was excellent. Thank You Thomas! More

it was an extremely long day for me (stephanie ordonez) i was exhusted of dealing with dealerships and the rude customer service at the other locations i had visit this particular day. as soon as i meet mike was exhusted of dealing with dealerships and the rude customer service at the other locations i had visit this particular day. as soon as i meet mike ordaz he was friendly and very welcoming. i did feel relief espcially when he a sured me that he will make my day and help me leave with the car of my dreams. he was able to help me get something that was in my budget and the exact car i wanted. he kept me satisfied since the minute i shoked his hand until he wave good bye to me in my new car. mike was again very friendly and funny but stay professional throught out my visit. One of the greatest moments i appreciated and loved was the superior service he gave me when he took the time to explain all the features my vehicle had. i work in customer service and i believe that knowing your product is very important and mike did a fabulous job delivering. i will indeed recomed family members and friends to see mike when there are ready to purchase a vehical. im eternaly greatful that mike helped me get my dream car and made my car shopping experiece AMAZINLY GREAT :0) thanks mike ordaz!!! More

Michael Hurst was great to work with and made the process very easy. If your in the market to buy a Chevrolet go see Michael. very easy. If your in the market to buy a Chevrolet go see Michael. More

First of all, I've been looking for a used car for quite sometime. I found one at Penske Chevrolet of Cerritos. Although I would love to get a new car but I know it is impossible since I don't have a good c sometime. I found one at Penske Chevrolet of Cerritos. Although I would love to get a new car but I know it is impossible since I don't have a good credit. Even for a used car, I was not hopeful I will get approve but to my surprised, I was approved for a used car but also for a brand new car with the help of Mr. Thomas Navarette. He is internet sales manager at this dealership. He did everything so that I will get approve and finally his hard work paid off and I got the new Chevy Cruze. I was so happy and grateful for Mr. Navarette and he never let me down. He even picked me up twice at my place which is in Torrance to bring me to the dealership not once but twice. He stick with me and gave me hope that I will get a car. He was also friendly and always communicate with me the progress. If you are buying a used or new car, just go to Penske Chevrolet of Cerritos and look for Mr. Thomas Navarette. He will do the best he can to get your dream car just like what he did for me. I highly recommend this dealership especially to Mr. Thomas Navarette. Thanks again Thomas. Luis Azcarate owner of a brand new Chevy Cruze More