Penske Chevrolet Of Cerritos

I can't even begin to describe what a wonderful experience it was to purchase my 3rd car from penske chevrolet.I told Augie and Martin exactly what i wanted/expected and they said o.k. , and worke experience it was to purchase my 3rd car from penske chevrolet.I told Augie and Martin exactly what i wanted/expected and they said o.k. , and worked it out. I droveoff the lot in my new suburban.The staff here is exceptionally courteous and professional. they do care and it shows. I tell everyone what a great experience I have had with penske. In the service department,chris and Travis are absolutely wonderful. they understand what people want/need and go out of their way to get it done. sammy and don are the drivers who provide the transportation when your car is dropped off and pick you up when the service is complete. these men are also very courteous and polite. all of these people working together collectively is what makes Penske Chevrolet the special place it is. More

Mike Ordaz and his manager (Charlie) were exceptional. They treated my husband and myself with courtesy, respect and were very professional. They are excellent business people. Mike knew the vehicle and They treated my husband and myself with courtesy, respect and were very professional. They are excellent business people. Mike knew the vehicle and all its features; it was exciting getting to know them and trying some of them. He even set up our cell phones with the vehicle integrated phone system. I appreciate the attention and professionalism from both Mike Ordaz and Charlie. I am only sad to say that the finance department experience was not the same. Nevertheless, the response I got to this concern was very good. In the end, I am very happy with Penske Chevrolet of Cerritos. I highly recommend them. More

The service was excellent.mike ordaz was the salesman that helped me purchase my car.from beginning to end he was always helpful,knowledgeable and professional in answering and addressing any and all con that helped me purchase my car.from beginning to end he was always helpful,knowledgeable and professional in answering and addressing any and all concerns and questions.My car was rather difficult to find but penske and especially mike ordaz worked VERY hard to find the car I wanted with the options I wanted.In the future I will definitly recommend penske and mike to anyone who is looking for a great car and excellent service. More

I HADE A GREAT TIME WITH PENSKE DEALER THEY HAVE GREAT CUSTOMER SERVICE THEY HELP ME GET MY 2012 CHEVY CAMARO AT LOW COST,LOW DOWN,LOW INTEREST, I HAVE BEEN TO MANY DEALERS BEFORE THEM AND PENSKE DEALER W CUSTOMER SERVICE THEY HELP ME GET MY 2012 CHEVY CAMARO AT LOW COST,LOW DOWN,LOW INTEREST, I HAVE BEEN TO MANY DEALERS BEFORE THEM AND PENSKE DEALER WAS THE BEST DEALER SO FAR THANKS TO PENSKE CHEVROLET AND MIKE ORDAZ! More

Thanks to the crew at Penske Chevrolet and especially Mike Ordaz, I took home my second Silverado and I couldn't be happier. Thanks guys!! Mike Ordaz, I took home my second Silverado and I couldn't be happier. Thanks guys!! More

We recently purchased our 2012 Chevy Equinox at Penske Chevrolet and can honestly say that our experence from the moment we set foot on the Penske Chevrolet lot was a 5 STAR rating. From everyone in the Chevrolet and can honestly say that our experence from the moment we set foot on the Penske Chevrolet lot was a 5 STAR rating. From everyone in the Sales Dept, especially (Erick Beltran), to their Finance Dept. (Chris, Richard and Jilma) everyone was always professional, kind, considerate and accomodating. We would highly recommend Penske Chevrolet to all our family and friends. It was really nice to drive off in our new Equinox feeling good about the sale. More

This was my first experience with Penske Chevrolet, and my wife and I are extremely pleased with the entire experience. From the start, our salesman Mike Ordaz was friendly and courteous. Once he was mad my wife and I are extremely pleased with the entire experience. From the start, our salesman Mike Ordaz was friendly and courteous. Once he was made aware of the type of vehicle we were looking for he showed us a variety of different models. At no time did we feel stressed or pressured into making a decision. Mike also informed us of various deals that Penske was offering. This wasn't the typical car buying experience that we were used to. The rest of the sale went just as smooth as could be. All questions were answered to our satisfaction and my wife and I both walked away feeling good about the sale. We would and WILL be recommending not only Penske, but Mike Ordaz to all family and friends. More

This was my 4th Chevy dealer in Orange county and my experience until now was extremely bad in all aspects. I was not really expecting much. It was a surprisingly positive experience, Alan was a great experience until now was extremely bad in all aspects. I was not really expecting much. It was a surprisingly positive experience, Alan was a great professional and not only handled to change my sort of negative predisposition to the Chevrolet service centers to a very good one, but made me change my mind about getting rid of my Chevy Traverse definetely he & Cerritos/Penske have my loyalty as a customer. With a service dept like this, is worth to try their sales dept when it comes the time. Thanks Alan. More

Compared to the some of the other dealerships I had visited, Penske Chevrolet of Cerritos was, in the end, the most reasonable and least stressful. From start to finish, they were friendly, reassuring visited, Penske Chevrolet of Cerritos was, in the end, the most reasonable and least stressful. From start to finish, they were friendly, reassuring and pleasant to work with. Their no-hassle policy made it easier for me to focus on the details of the transaction, and I felt good buying from them. Overall, I'm very glad I went with them, and I would definitely recommend them to anyone who wants a salesperson with some honesty and kindness in their approach. More

the online application was quick and easy, it even showed me one of my fico scores! someone called me back seconds later. oscar patiently took me on three test drives, the chevy cruze was the winner, hands d me one of my fico scores! someone called me back seconds later. oscar patiently took me on three test drives, the chevy cruze was the winner, hands down! im in love with my car and all its gadgets, and the 30min drive it took to get there was WELL worth it =D More